My Kenmore canister vac's carpet beaterbrush doesn't work however the mini stair one does is the prob in the extendable pole?
The problem is more likely in the power head itself. If the power nozzle motor runs, but the brush doesn't rotate, then the likeliest problem is a broken or worn belt. It could be clogged or worn brush bearing, as well.
You may able to do a visual check for a broken belt. If not, turn PN so brush is facing up. Try turning the brush by hand. If it turns freely, the belt is broken. If it sticks badly, there's a bearing problem, or excessive thread, hair, or similar items wrapped around the brush and it needs cleaned. It can also be bad or clogged bearings, which will need to be cleaned or replaced.
I generally recommend even simple fixes like replacing a belt be done by an authorized service tech, as misplacement and improper tension can cause belt breakage and/or rapid wear, and even shortened life for the PN motor.
Check the connection where the wand or cord connects to the PN. If you see any discolored or obviously worn terminals, they need to be replaced.
If the motor doesn't run, even after pressing the reset button, then the problem is probably bad/broken wiring, wiring connections, or even a worn out motor.
If you still haven't found the problem, a repair shop can trace the problem and repair it, but it may be cheaper in the long run to buy a new vacuum.
Dec 21, 2010 |