Question about Whirlpool 10 cu. ft. Chest Freezer EH101FXR
Please help!! My freezer has been working perfectly apart from the door occasionally not shutting properly which I'm warned about by the alarm when the temperature rises. However today, with no warning, when I went to take something out of the freezer I noticed that the display was not showing the temperature; it was just a single green illuminated dot. The freezer was still quite cold but I don't know what the temperature was and the food seemed ok apart from the ice cream which I threw away as it was a bit soft. I tried turning the freezer off and on and now have a flashing red number 1. It has been like this for about an hour and hasn't changed. I don't know what the temperature is or what is happening or what to do. Any ideas please? many thanks Rachel
For your door to close properly take off the gasket from your fridge and wash it with hot water. It will be softer and stick to the fridge much easier.
Posted on Feb 23, 2014
Testimonial: "thanks for replying. I'll give it a go. Rachel :)"
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Posted on Jan 02, 2017
SOURCE: Alarm Flashing Red & Bleeping
Did the RCD tripping have anything to do with the freezer? You could have a faulty defrost heater, which means the freezer will not defrost at all.
Posted on Nov 03, 2007
The light is there to indicate there is power. If it is running constantly and still not cooling properly there is a problem in the sealed system (or the door is not sealed completely, but there would be a lot of frost were this the case. Here is a link to where you can find the manual with a complete model number.
Posted on Jul 02, 2009
try a total defrost,to clear any internal ice(every 12 months)then switch on and if you have a rapid freeze button leave on for 24 hours to get back to normal operating temp.if you have hard ice around the door seals then you have an air leak which you must sort out(try using a hot cloth to warm seals back into shape.....seals should fit all round, all the time.
Posted on Apr 07, 2010
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Hi djgecko - Here are a few simple troubleshooting tips that may help you resolve this issue:
· First check clearances around your freezer. There must be adequate space around a freezer with a static condenser so that air can circulate properly. Proper clearances include 1" at the back and 3" on top of the unit.
· Examine your doors. If the doors have been opened too often or for too long, this may have allowed warm air to enter the freezer. Make sure to shut the door completely and be sure not to keep the door open for too long. Even leaving a door slightly open can allow too much warm air intake. Make sure the freezer is level and keep food and containers from blocking the door closing.
· Check the door seal. You do this by placing a dollar bill between the body of the freezer and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet, double check to see if the door is being blocked by anything that may be stopping it from closing. If nothing is stopping the door from closing then replace the gasket. (Most appliance owners can easily do this without any tools or sealant.)
· Check to see if the condenser is dirty. A dirty condenser cannot release heat efficiently into the surrounding air. Cleaning the condenser may be necessary, more if you have animals in the house. If you have condenser coils, they should be wiped occasionally with a damp cloth to remove accumulated dust. The condenser coils should be wiped occasionally with a damp cloth to remove accumulated dust.
· Check for any obstructions to the vent to ensure proper air flow. If the vent is blocked, the air in the freezer will not get cool.
· Double check the freezer control. If the freezer control is set too warm, set freezer control to a colder setting and allow 24 hours for temperature to stabilize.
If these assessment measures prove to be ineffective, I would strongly suggest contacting an authorized service technician who would be better able to assist you in the diagnosis and repair of your unit. You can often locate an experienced technician in your area by going to the manufacturer website.
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