Question about Whirlpool 10 cu. ft. Chest Freezer EH101FXR

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Whirlpool freezer display flashing 1

Please help!! My freezer has been working perfectly apart from the door occasionally not shutting properly which I'm warned about by the alarm when the temperature rises. However today, with no warning, when I went to take something out of the freezer I noticed that the display was not showing the temperature; it was just a single green illuminated dot. The freezer was still quite cold but I don't know what the temperature was and the food seemed ok apart from the ice cream which I threw away as it was a bit soft. I tried turning the freezer off and on and now have a flashing red number 1. It has been like this for about an hour and hasn't changed. I don't know what the temperature is or what is happening or what to do. Any ideas please? many thanks Rachel

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  • Contributor
  • 41 Answers

Hi Rachel
For your door to close properly take off the gasket from your fridge and wash it with hot water. It will be softer and stick to the fridge much easier.

Posted on Feb 23, 2014

Testimonial: "thanks for replying. I'll give it a go. Rachel :)"

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fanny
  • 146 Answers

SOURCE: Alarm Flashing Red & Bleeping

Did the RCD tripping have anything to do with the freezer? You could have a faulty defrost heater, which means the freezer will not defrost at all.

Posted on Nov 03, 2007

erpaalai
  • 999 Answers

SOURCE: I have a whirlpool freezer, the red light on the

The light is there to indicate there is power. If it is running constantly and still not cooling properly there is a problem in the sealed system (or the door is not sealed completely, but there would be a lot of frost were this the case. Here is a link to where you can find the manual with a complete model number.
HDR-SR12E Eric

Posted on Jul 02, 2009

  • 4793 Answers

SOURCE: Red and Orange light staying on on my whirlpool chest freezer

try a total defrost,to clear any internal ice(every 12 months)then switch on and if you have a rapid freeze button leave on for 24 hours to get back to normal operating temp.if you have hard ice around the door seals then you have an air leak which you must sort out(try using a hot cloth to warm seals back into shape.....seals should fit all round, all the time.

Posted on Apr 07, 2010

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Good Afternoon Friend,

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Hi djgecko - Here are a few simple troubleshooting tips that may help you resolve this issue:



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· Examine your doors. If the doors have been opened too often or for too long, this may have allowed warm air to enter the freezer. Make sure to shut the door completely and be sure not to keep the door open for too long. Even leaving a door slightly open can allow too much warm air intake. Make sure the freezer is level and keep food and containers from blocking the door closing.


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· Check for any obstructions to the vent to ensure proper air flow. If the vent is blocked, the air in the freezer will not get cool.



· Double check the freezer control. If the freezer control is set too warm, set freezer control to a colder setting and allow 24 hours for temperature to stabilize.



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I would advise you on this occasion to call service.

These guys are good!
A&E factory service does most brands warranty services.
They are open 7days/24hours nation wide.
call tonight! 1-800-905-9505

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If my assistance helped resolve this issue, please show your appreciation by rating how effective my advice was in resolving this issue.
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