Question about Kenmore Refrigerators
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
SOURCE: control panel shows "Er dH"
The “er dh” code means a problem with the defrost cycle. It is triggered when the defrost sensor does not reach 46 degrees F within 2 hours of the defrost cycle starting. If indeed the defroster is not working, the evaporator (in the bottom of the fridge in the freezer compartment and behind a plastic cover) will eventually ice up completely, blocking the flow of cold air to the upper compartment. Use a thermometer to check the upper compartment to verify that no or little cool air is reaching it. If the evaporator is iced up, the defrost cycle is not working. Quick fix to restore operation to the upper compartment: tape over all vent holes in the upper section to keep that cool while you work below. There are about 6-7 vent opens in the back wall and two large one on the floor of upper compartment. Remove freezer door, drawers, slide rails and pull back the plastic cover (2 screws hold it in place, one in the center and one behind the ice maker) at the rear of the freezer section to expose the evaporator. Spray hot water on the ice accumulation on the evaporator (it looks like a radiator) to melt it (remembering to sop up what flows to the drain pan at the rear). The entire operation can be done in about 30 minutes (most time is used for removing ice and sopping up water from the drain pan). All should be ok for 3-4 days depending on humidity before the evaporator ices up again. In the meantime, order a replacement control board. You can view this by removing a panel w/ 3 screws at the rear left of the refrigerator. This panel controls all refrigerator functions, including defrost. Most likely, the integrated relay for the defrost cycle failed. Swapping out panels is a 10 minute job. Panels cost about $116 incl shipping from repairclinc.com. Shipping is about a week. You can find a free service manual on line that will help to identify all parts and is particularly useful for removing doors and trays so you can get at the evaporator. All in all, the customer service is useless. The fridge however is very easy to work on and amazingly simple. The replacement board has a slightly different relay for the defrost heater, so LG may have realized a problem existed with the original. It is also possible that electrical surges damaged the relay. In any case, 10 minutes and $116 seems pretty minor to have the fridge back to new condition. Good luck.
Posted on Apr 16, 2009
it means there is a fault with the units compressor fan you will notice the fridge is running with less noise you will need to call a service man to come fix it good luck
Posted on Apr 21, 2010
This is an error code for the icemaker fan motor.
If the control does not see a signal coming back from the fan motor you will get this error code.
Please see the image below from the service manual that explains the ER IF error code.
The ER IF code indicates a failure of the icing fan.
You may notice slower ice production but the other fans should be okay.
You can select the ultra ice option and see if the fan toggles on.
The fan or the control is bad.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
Posted on Sep 23, 2010
Tips for a great answer:
Jul 16, 2015 | LG LFX25974ST 24.7 cu. ft. French Door...
Jan 03, 2014 | Kenmore 31 cu. ft. French-Door Grab-N-Go...
Oct 16, 2011 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...
Sep 08, 2011 | LG LFX28978
Jun 09, 2011 | Samsung Refrigerators
Jun 04, 2011 | Refrigerators
May 05, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...
Apr 08, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...
Mar 19, 2009 | Kenmore 73502 / 73504 / 73509 Bottom...
58 people viewed this question
Usually answered in minutes!