Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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Canon mp390 printhead will not move with cover open

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6ya6ya
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Posted on Jan 02, 2017

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CodeWarrior
  • 13 Answers

SOURCE: Canon Mp390 print problem

Hi James,

If you have replaced the printhead and cartridges and the problem still occurs then it may be the printhead contacts that are dirty. Get a cotton bud and pure alochol and lightly rub the contacts. But I would expect some sort of print out albeit not a decent one. If the above solution does not work then you may have to speak to canon as it may be a serious problem.

Posted on Jan 27, 2008

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frankzjm
  • 191 Answers

SOURCE: WRONG CARTRIDGE and Printhead does not move MP780

your printer ink cartridge can not access (move to middle) when you open up the cover, you may try
1) try to open right side cover you move the cartridge by hand (power off) to middle position, then take out the cartridge and reinstall it then power on, the cartridge moving right, you may open up the cover again if the cartridge go back the middle position which means your printer works normal. still stop moving go next
2) check the cartridge initcial sensor at righe side, the cartridge moving to the end of right should be touch this sensor, find out it and check there is good touch (click) by the cartridge body. adjust the sensor position maybe needed.
3) cartridge is stucked sometime also check the cartridge moving rail hard moving, need to drop oil to lubricate.

Posted on Feb 08, 2009

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HI I VE JUST BOUGHT A NEW PRINTERHEAD FOR MY CANON MP390 AND I GET THE ERROR WRONG CARTRIDGE ON THE DISPLAY. PLEASE HELP


You could try to reseat the printhead again.
Remove printhead, lower printhead lever, close cover.
Let printer to cycle to alarm condition.
Reinstall printhead.

Jan 11, 2011 | Canon SmartBase MP390 All-In-One InkJet...

1 Answer

Canon mp390 flashing alarm saying "put in cartridge"


The cartridge in this case is the printhead, not the inks. It's telling you the printhead is bad.
QY6-0054-000 around $60.00

Nov 13, 2009 | Canon MultiPASS MP390 All-In-One InkJet...

2 Answers

Don't know how to put new ink catrige in my Canon MP390


This solution was already posted by solofixya, Nov 2008
With the machine powered on. Just lift up the entire top portion on the platen unit, lower the front verticle cover and the printhead should come to the correct position to change out the ink tanks, just tilt tanks towards the front of the unit and lift out.

May 04, 2009 | Office Equipment & Supplies

1 Answer

The print head won't move stucked in the middle


Try uplugging the power cord, wait 2 minutes, the plug it back in, the printer head should return to its home position. Let me know if this helps.

Mar 28, 2009 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

CAnnon Smart Base MP390


Try to unclog your printhead, release the printhead from the machine, take hot water in abowl, blow air on the upper black cartridge with an injection tool. At the same time put your printhead in to the bowl. Good luck

Nov 21, 2008 | Canon SmartBase MP390 All-In-One InkJet...

1 Answer

Smeared lines


Okay, this was the problem I posted a few days ago. It's fixed now, so in case you have the same problem with smearing, here's what the help desk from Canon suggested: Open the cover and remove the ink cartridges. There is a gray lever in front of the cartridges. Lift this lever and the printhead can be easily removed.
Our printhead had a buildup of black ink on the surface. I carefully removed this with rubbing alcohol. I let the printhead dry and replaced everything. No more smearing. Imagine a help-desk that actually helped!

Nov 16, 2008 | Canon MultiPASS MP390 All-In-One InkJet...

2 Answers

How to change ink cartridge in canon mp390


With the machine powered on. Just lift up on the entire top portion on the platen unit, lower the front verticle cover and the printhead should come to the correct position to change out the ink tanks, just tilt tanks towards the front of the unit and lift out.

Nov 11, 2008 | Canon MultiPASS MP390 All-In-One InkJet...

2 Answers

CANON SMARTBASE MP390


Hi ,Sent printer back to Canon workshop.
THANK YOU.

Oct 14, 2008 | Canon SmartBase MP390 All-In-One InkJet...

3 Answers

Canon Mp390 print problem


Hi James,

If you have replaced the printhead and cartridges and the problem still occurs then it may be the printhead contacts that are dirty. Get a cotton bud and pure alochol and lightly rub the contacts. But I would expect some sort of print out albeit not a decent one. If the above solution does not work then you may have to speak to canon as it may be a serious problem.

Jan 17, 2008 | Canon MultiPASS MP390 All-In-One InkJet...

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