Question about Philips VOIP8411B/37 IP Phone
I just bought the Philips Voip841 and was looking forward to calling on Skype without having my computer on. However, this has not yet been possible. Skype won't connect. I have tried unplugging everything and starting again. My Internet connection is fine and Skype is up and running on my computer. I have a Philips CPWBS154 ADSL Wireless Base Station with three LAN sockets. I use LAN 1 and 2 for my computers, and have connected the phone to the LAN 3. What might the problem be? Should I maybe be making changes in certain settings somewhere?
Grateful for help!
Right. I've fixed it!
Here's what I did.
- You need to upgrade to the latest firmware. This is available from the Philips website. Make sure you select exactly the model of your phone. There are some instructions about how to upgrade the firmware in the manual
- Then you need to perform a reset of the system. ie: get a sharp tool and ram it into the tiny little hole on the black box which comes with the phone. If you don't do this after upgrading, it doesn' t work.
- One other tip is to check the firewall settings on your router allow the traffic in/out as well.
I called the Philips service center, and they were a bit useless, but they said if it doesn't work you could try taking the batteries out of the phone for 4 hours. Hmmmm... only try this if the above doesn't work!
Posted on Nov 12, 2007
Buffer overflow problem.
Posted on Dec 24, 2007
An other prolem is that the Vopi841 can't resolve DNS behind a router if you are using DHCP, istead use static IP and punch in DNS adress by hand in handset this wil solve Skype login problems.
Posted on Dec 12, 2007
The solution of Doopster 12.Nov.2007 above help me. Specially the remark of taking the batteries out for 4 hours.
After the firmware upgrade and the reset I still was not able to login to skype. But after taking the batteries out for several hours, I was able to login to skype :-).
Thanks a lot Doopster
Posted on Nov 15, 2007
Tips for a great answer:
Apr 29, 2009 | Philips VOIP8411B/37 IP Phone
Feb 16, 2009 | Philips VOIP8411B/37 IP Phone
Sep 25, 2008 | Philips VOIP8411B/37 IP Phone
Aug 15, 2008 | Philips VOIP3212G/37
Aug 06, 2008 | Philips VOIP8411B/37 IP Phone
Jan 04, 2008 | Philips VOIP8411 IP Phone
Dec 11, 2007 | Philips VOIP8411B/37 IP Phone
Nov 29, 2007 | Philips VOIP8411 IP Phone
Sep 17, 2007 | Philips VOIP8411B/37 IP Phone
Feb 03, 2014 | Philips VOIP8411B/37 IP Phone
1,591 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: