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Bought two items online from a site in the us, one package arrived but the other did not

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How to return an item

You need to contact the company that you purchased these from. If you cannot remember the name it will be on your credit card statement.

Apr 16, 2016 | Health & Beauty

2 Answers

Us mail was mailed on Tuesday the 6 the from salt lake ut how long will it take to get to federal dam mn

First Class letters average 3 to 5 days. Standard packages about 5 or 6 days. Large or heavy items have to be sorted by hand and can take 7 to 10 days. How fast an item should arrive depends on how it was sent did you use express mail, priority, first class or standard. If the item hasn't arrived yet check with your local Post Office and see if it can be traced; a tracking number will help if you have one.

Oct 16, 2015 | Computers & Internet

1 Answer

It has arrived with broken wing May I try to stick it and use for garden and return later for replacement? Bought from Prime arrived late and badly packaged large box but dragon in corner?

This page is not the page to make this enquiry
if you do anything to it or keep it, you accept any damage and will negate any claim for warranty or replacement
Take photos of packaging and of the broken item and inform the supplier immediately that it arrived badly packed and damaged and that you want a replacement sent immediately or a refund of the money for the item
the supplier has insurance against damage in transit so thee will be no legal objection for what you want

May 28, 2015 | Cars & Trucks

2 Answers

Where is my jar opener

I had similar situation. 2-5 day delivery was advertised. It is due to arrive today, 3 weeks later. My credit card was not billed till the item was shipped and I got an e-mail with a tracking number. I suspect that some sellers take orders and then buy in quantity from a wholesaler. If you have been billed already, contact the seller or the merchandising site - like Amazon.

Mar 05, 2015 | Hamilton Beach Proctor Silex ELECTRIC CAN...

2 Answers

How do i find out if my returned item has been recieved

You didn't say what company you returned this item to, but generally they will give you a tracking number. With this you should be able to locate where your package is and when it arrives back to the vendor.

Dec 22, 2014 | Computers & Internet

1 Answer

I didn't receive the item I asked for or paid for

If you paid for this by credit card call you provider and alert them. They will freeze the payment or pull it back upon investigation. If you bought this from an online auction site, most of them have buyer protection in place for you to file a claim.

Jan 14, 2013 | Audio Players & Recorders

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I was directed to this site by Tigerdirect. I do not have a technical problem with my purchase. I bought a premium Ion drum set for the PS3. The online description stated that the order would include...

You are correct. If a part of hte order is missing, this is a Tiger Direct issue. This site is designed to provide technical assistance with the working of the item. Fixya is in no way associated with the purchase or sale of any products. Please take this issue up with Tiger Direct customer service.

Should you have any technical problems, please do not hesitate to ask in this forum.


Jan 14, 2011 | Audio Players & Recorders

1 Answer

Hi I used paypal on Nov 28 to pay for an item and as of today dec 8th i still have not received my purchase. Can you advise me please on what to do?? Regards

Paypal has built in issue resolution tools. Go online to Paypal, login as before and file a complaint for Merchandise not recvd. It may still be early for that.. 10 days is not uncommon, especially is using Post Office for packages.
Go ahead and file a complaint now, and if package arrives you can cancel it, or do nothing and it will cancel itself.
Here is a link to the Report Problem page..

Dec 08, 2010 | PayPal Accounts

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