Question about Xerox ColorQube 9303 Printer

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Reset device My company has a Xerox ColorQube 9303 printer which has stop functioning and gives a Reset the Device page each time rebooting. Firmware has been updated. Waste ink has been cleared and ink cartridge has been reset. But the issue is still the same. Any help please.

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Serial Problem Xerox Docuprint 240A

Please reboot printer 103-208

Posted on Sep 26, 2007

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  • 2072 Answers

SOURCE: Maintenance kit for Xerox 8500

Contact the company that you purchased the maintenance kit from.
They should have the solution or send you a replacement.
I know of no way to change the Xerox printer to match up with a non Xerox maintenance kit. They would not set the machine up to accept non Xerox products since that voids warranties.

Posted on Jan 15, 2008

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SOURCE: Xerox Phaser 8560 Waste INk

Although I agree totally, the anwer is no. Althought it appears black, take a piece of it an use it like a crayon. It is a combination of all the color inks combined. So if you take and rub it on a piece of paper it will be a purple color. So threfore would not create proper colors.
Now to save ink, Do not turn the printer off at all. Just let it use its own sleep mode. The power consumption is intermittent to keep the print head warm and uses about the same ammount of electricity as your refridgerator light bulb. The reason being, when you turn off a solid ink printer, it purges the print head of ALL old ink and dumps it into the waste tray. That is part of those weird noises you hear when you cycle up the machine, one is a compressor emptying the print head.
Also, honestly, althogh I am not sure what you are using the machine for. But you would be wise to put that product on a pay per page maintenance agreement. That includes all ink and all service. Some of the parts for those printers are super expensive.
I will say one thing you can do with that waste ink, if you know anyone who has children, they can use them as purple crayons..

Posted on Feb 21, 2008

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SOURCE: Xerox Phaser 8500 color issue

In all honesty, I suspect the print head has some bad jets on it.
Xerox will not warrany it since there is the presence of non xerox ink in the print head.
When you have tried as much as you have with the maintenance cycles. I would suspect a bad printhead.
When the jets become blocked to the point where you cant get all the colors sprayed onto the drum, you get mismatched colors.

Posted on Apr 07, 2008

SOURCE: Xerox Phaser 3200mfp Memory Issue

I've reinstalled the firmware with no success. I have tried repeatedly to clear the memory via the LCD user interface (there is no software solution to this). The message I get when trying to clear the memory is "Function Impossible".

Posted on Aug 22, 2008

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Please help. The device prints once and then stops printing until restarted. This process continues between every print job. The message printed out from the printer is as follows: ERROR:...


This is a corrupted Postscript error.
Possible solutions are, reload up to date driver and/or firmware. Go to Xerox website address below for drivers and firmware.
http://www.support.xerox.com/support/phaser-4500/downloads/engb.html?operatingSystem=winxp&fileLanguage=en_GB
This could also be a program specific problem, try printing from another software package.
Finally, you could try an NVRAM reset. Go to 'Troubleshooting', 'Service Tools', 'Reset NVRAM'. WARNING, before performing an NVRAM reset, print out a configuration page. 'Information', 'Information Pages', 'Configuration Page'. This print out will give you all the printers settings, including your network settings, which will be lost through the reset. You will need to re input them through 'Printer Setup', 'Connection Setup', 'TCPIP'.
Hope this helps.

Jan 21, 2011 | Xerox Phaser 4500 Printer

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