a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
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Google Email: Can't log in or access anything Google:
Hello. Yes, once you log into your Google Account, you will have access to all things Google. Without that account login you will not be able to access anything Google related except Google Internet Search.
As a temporary fix, so that you have access to Google Services, create a new Google account.. Settings>General>Accounts>Add Account>Google
so, think of another name you can create the new Google account to be.. I would pick your last name first then first name and a number (eg: LastFirst87@Gmail.com)
i would use the same password or a password you can easily remember for the time being so that you don't get mixed up/confused
then use this new Gmail account to temporarily get Google services back. it won't be your original account with all your data, but at least it allows you access NOW to whatever you need it for (like to access Google Play Store so that you can install an application to use on your smartphone)
on a piece of paper or in a notepad app on your phone, write down your new Temporary use Gmail account name and password, so that you don't forget and so you can login again if need to. (We will log out when we try to fix your original account)
when you find time we can try to get back into your old account so that you can access your emails, phone contacts, etc that's stored in your original Gmail account
CreateNewGoogleAcct.mp4 (note: depending on the device used, manufacturer, Android software firmware version#, and cellular service provider.. the settings menu system may look a little different. Keep this in mind when following instructional tutorials of a different device then yours)
Procedure to: GET BACK INTO YOUR ORIGINAL GMAIL ACCOUNT:
Open your internet browser:
If you forgot your password, you can reset it, go here: Having trouble signing in
(to reset password, OR to get a hint to remember username)
(if need to, you can use your new alternate temporary Gmail account to have Google contact you)
or, you can use this Google Access Troubleshooting form: can access my account
(it looks like the image below)
** After you reset your password, then Go back to your phone settings: Settings>General>Accounts>Google.. Click on your original account name (not your new temp account) and enter your new password you reset to for your old account
*** You should be able to get back into your original account.. If YES!
..then we need to remove the temp account, so that we don't get confused and everything is back to normal.
(you can keep this info for your temp account login somewhere in case you need it again if want. or, use it as a dummy email for telemarketers, people who want your contact but you don't want to talk to, etc)
Go back to: Settings>General>Accounts>Google
tap on your temporary Gmail account name/address
Tap on the 3 dots (upper right corner):
Select "Remove account"
Why not just create a new account for the purpose you need specifically. You can have as many accounts (email addresses) as you wish. With Yahoo I have some two hundred email addresses. Whenever I have a transaction with a new entity (person or business) I create am email address that has the name of that entity in it.
Are you sure that your old one isn't still there? Are you just talking about the cookie that makes a username appear on the gmail main page? If that confuses you you can clear cookies before going to that page....
Typically when a mobile device is locked, it wants the original e-mail account name and password it was setup with. You shouldn't need internet connectivity to unlock the phone. If you can log into your account at https://mail.google.com/ that's good, but it doesn't guarantee it's the same account the device is using or the original password used.
In some cases, if the device can receive a call, you can access the menu during the call and disable the screen lock.
If you don't remember the username and the account was properly setup at creation time, you can recover the name using "I forgot my username" here: http://support.google.com/mail/bin/answer.py?hl=en&answer=46346 And here's a trick to recover an account name on an Android device: https://productforums.google.com/d/topic/gmail/ydNElvUjJVU/discussion
If you have the username, the following will help with the process to recover the account by resetting the password: http://gmailaccountrecovery.blogspot.com/
BUT... A recovered account or changed password won't have the original password which is what the device needs to be unlocked. In that case the device will probably need to have a factory reset done (read the owner's manual for instructions) and then setup again with an e-mail account (be sure to write the information down this time). If it's setup with the recovered e-mail account, any purchased apps and synced data should be restored. If a new account needs to be created, all previous information will be lost.
An article on this topic: http://einartysen.se/unlock-android-phone-after-too-many-pattern-attempts/
YOU WILL ALWAYS HAVE AN ACCOUNT WITH YOUR INTERNET PROVIDER AND PASSWORD,
YOU WILL NEED TO SET UP A SUB ACCOUNT, WHICH IS A SECONDARY ACCOUNT ASSOCIATED WITH YOUR MAIN INTERNET PROVIDER. EACH SUB-ACCOUNT HAS ITS OWN UNIQUE USER NAME AND PASSWORD.
GO TO TOOLS, UNDER ACCOUNTS, SET UP YOUR NEW EMAIL ACCOUNT, USER NAME AND PASSWORD
ARE YOU WANTING TO USE LIKE A YAHOO ACCOUNT? IF SO MAKE SURE YOU HAVE TRANSFERED YOUR OLD ACCOUNT INFORMATION & CONTACTS FROM YOUR LAST EMAIL PROVIDER INTO YOUR NEW ACCOUNT...AFTER YOU SET UP YOUR NEW ACCOUNT INFORMATION...GO TO TRUESWITCH.COM TO TRANSFER ACCOUNT INFO, ETC,.