Question about Microsoft Xbox 360 Console

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Hey man this tyler well i am having trouble what do you do when you have both of the grey and harddrive and the white cover off what do i do to look at all of the circuits and stuff in the xbox

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Re: hey man

You need a hex screw driver to take out the screws (8 I believe).  Why do you want to take apart your 360?

Posted on Oct 27, 2007

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I have a problem, when i turn on my xbox, and it signs in its fine, but when i go onto a game, the screen goes grey and restrarts to the dashboard? please help

I've had the Xbox360 since it released in 2005, I've had the original, Pro and the Slim edition, but this have never happened.
Except! If there is a error, like if it can't read the disc or something. It could be, in worst case, that the laser reader (which reads the discs) is defect, or it might be dust on it.

You can try to open the disc tray and blow downwards into the xbox, because if there is dust or something like that on it, that might be what's stopping you from playing your games.

It may aswell be some glitch, so you can try to remove all cables (TV-connection, ethernet cable, power connection) and remove harddrive (DO NOT remove harddrive if it is the Xbox 360 Slim, that might corrupt files on the harddrive)).

If there is a error code, please post it here, and I will see what I can do :)

Jan 13, 2013 | Microsoft Xbox 360 Console

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My Xbox 360 shows a grey screen, the sound works fine and i do have picture

Hey dude, I had this problem and found a solution on another website. Basically, I had either changed the display settings on my tv, or it had done it by itself or my new ps3 had done it or whatever, but to fix it I went into the TV menu, went to display options, on my tv it has something entitled 'Colour system' I changed that to PAL-60 and I now have colour, just to give you an idea of whether you have the same problem, try setting your x-box display to pal-50 and see if that shows colour (if it's easier to do), if it does then try then solution above! Hope it helps!

Mar 13, 2012 | Microsoft Xbox 360 Console

1 Answer

Every time i put the hard drive in the xbox screen shows up where it's just a white screen with the xbox symbol in the middle. Is it a virus? What can I do to fix it?

Does it load up without the harddrive in the system? If it's freezing when you put the harddrive in, you may have a bad harddrive and need to replace it.

Feb 23, 2011 | Microsoft Xbox 360 Console

1 Answer

How do i repair the my system? I have 3 red

Hi this is a basic guide on this repair this tells you what you need and how to do it, 1st check if you have any warranty left look at the date on the back and if its less than 3 years old then your covered by warranty even without receipt, so if you have warranty go to their website log for repair. if your warranty has ran out use google and search for the following

this guide will be in 2 messages as its to big to go in 1 message ok so wait few minutes for second half ok
xbox 360 rrod repair guide
xbox 360 rrod heat gun repair guide
search for them 2 guides and you will get details and pictures on method of repair
i charge £35 for fixing these so if you are unsure please dont try it
you do this at your own risk this is only a guide on the kind of repair you can try
Reasons why this works. When Microsoft designed the 360, they chose a slightly unusual way of mounting the heat sinks to the processors. When the console is running, there is a tremendous amount of heat build up inside the case. This causes the motherboard to flex against the X-Clamp support plastic which in turn can cause the soldered joints on the processors to come away from the motherboard itself. This results in the Red Lights of Death.
To perform this modification, you require some tools and
T8 Torx Screwdriver
T10 Torx Screwdriver
5mm Flat washers x 16
Nylon washers x 16
5mm x0.8x10 machine screws x 8
Thermal Compound
Thin Terminal Screwdriver
Pair of pliers or small adjustable spanner
Opening the case
Firstly, remove the front face plate from your Xbox:
After the face plate has been pulled off you will see a silver Microsoft sticker covering both halve of the case; remove this - goodbye warranty! There are four clips locking the top half of the case to the bottom half. Do not attempt to wedge the clips out at this point;we need to remove both grey plastic end plates first. With care, gently bend outwards, the right grey ventilation shield on the right side of the unit so that you can see a bit inside. You will notice that the grey side piece attaches to both the bottom and top white chassis. Look through the holes on top of the unit to locate the areas where the grey side pieces attaches to the white housing. What you need to do is take the thin skewer and push down, through the white holes (located on both the top and bottom of the Xbox 360) where the clips of the grey side pieces connect. Slowly pull out the grey pieces away from the unit while unlocking the clips and eventually it will release itself.
You will find that once the first couple of clips are released the rest come away quite easily. You don't have to use a wooden skewer for this. If you have a metal rod (or the inside of a BIC type pen) this will work too.
Removal of the left side piece is identical to the first except you need to remove the hard drive (if you have one) before it will release. Also, one of the holes (where you're going to put the skewer is covered by the Xbox's rubber foot. Remove the foot to reveal a hole so you can release the clasp holding the side piece to the unit. Once both side pieces are removed, we can open the white body of the case as follows:
1. There are 6 retention slots on the rear of the unit and 4 clips on the front of the unit
2. Unlatch the four front clips first using the terminal driver.
3. Once all 4 are undone, gently lift up the front of the case about an inch
4. Locate the six slots on the rear of the unit
5. Using the terminal driver, push gently but firmly inwards on each slot in turn 6. If done successfully, you will hear a click each time.

Dec 12, 2010 | Microsoft Xbox 360 Console

1 Answer

Having trouble hard drive in ps3slim can fix your YLoD for 86 dollars and you can buy up to a 4 year warranty that covers everything on the PS3.

I suggest returning the slim and sending in the 60GB

Feb 20, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Xbox 360 harddrive

Hey eclipser221,

As long as you have your original store receipt and are within the 30-day return period, you should be able to return the defective hard drive to any Best Buy™ store. The box itself does not have to be factory-sealed to process an exchange, but you will need to have with you all of the components that were included in the box at the time of sale (cables, mounting brackets, warranty information, etc.).

Hope this helps you out.

Go Ahead. Use Us.

Jul 20, 2008 | Microsoft Xbox 360 Hard Drive (120GB)

2 Answers

No picture

Hey man whatsup, I see very faint star like dot patterns, they shift around. This happens while using both cables.

Jun 24, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox chirstmas lights

you have to first pull off the front faceplate. it will pop right off. then take the harddrive off. pop the two grey ends off. Now take the back and with a small flat screwdriver push it into the small slots till you here a click. do that all the way across the back. then do it to the front. there easier clips in the front. pull the bottom cover off. next take all out all of the screws. i believe T10 and T8 torx bits. then carefully flip it back over and take the top off. make sure you pry the cd drive button off first. Fom here you should be able to diagnose whats wrong or whatever you needed to do.

Apr 19, 2008 | Microsoft Xbox 360 Console

1 Answer


Hey Tyler 2,

Try cleaning it. If this thing doesn't have a warrenty, feel free to open it up. Be very careful of the sensative hardware, but take a look at the tray, and remove any dust that you see with some sort of napkin, or even a spray-duster.

If this doesn't work, then it may be time for a new Ps2. The dvd-rom in them usually have a lifetime of 4-5 years as I've seen.


Dec 09, 2007 | Sony PlayStation 2 (PS2) Console

2 Answers

About my ps2.

Hi Jzone,


I hope your in the right posting area, this is for the Phat PS2 consoles with the drawer that comes out to put the CD in.   Procedure is different for Slim PS2. 


  1. Disconnect power and turn the case upside down.
  2. Remove the screw covers to expose the case screws.  These are little square pieces or square rubber pads.  You can use a thin knife blade to pry the hard plastic squares up.
  3. Remove all the screws.
  4. REmove the Warranty sticker to the right edge of the power socket.
  5. Turn the PS2 over to set it right side up.
  6. lift the top cover from the back and pull it forward slightly to clear the CD tray.  Be careful of a possibly Ribbon cable attached to the lid going to the REset/Eject buttons.  Roll the cover over to the right leaving the ribbon intact. 
  7. Remove the Cd tray lid.
  8. Polish the Laser lens, and remove any lint or hair from the Cd area.  Use Alcohol and cotton swabs to clean the laser lens. By the way, Alcohol will damage a PS2 Slim lens.  All lens are not created equally.
  9. Hook up the power and A/v Cables.
  10. REmove the little white disc from the Cd tray lid.
  11. Place a Disc on the spindle, and cap the disc with the little white piece that you removed from the CD tray cover.
  12. Boot up the PS2 and test it,  Continue cleaning until you get it to work.
  13. Put it back together, and your in business.

If you have trouble you can send your PS2 to the Playstation Clinic for Repair.  Contact



Oct 22, 2007 | Sony PlayStation 2 (PS2) Console

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