Question about Cell Phones
I bought a new cell phone from virgin mobil and tried to activate it online using my current active cricket phone number which was unsuccessfull, I then tried to have it activated by phone which turned into the worst nightmare of my life (I'm 58).I was transferred to 12 different people, none of whom could speak or understand English very well. I was on the phone with the first 10 people for so long (2 1/2 hours) that the fully charged phone I was on charged down as I was passed from "specialist to expert to supervisor" each one ruder than the first, I was told that my new phone was already being activated with a number (not the one I requested)that they could not access and therefore could do nothing to help me to activate my phone. I was told by Erick (sk129937) the last person I spoke with ,that he would call me back in 2 hrs.
Posted by Anonymous on
Try calling again about your registered cricket phone number and ask them how to manage your account so that you can change you number.
Posted on Mar 15, 2017
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Posted on Jan 02, 2017
SOURCE: motorola V120 c
I have the same problem- Yesterday I bought my second hand and the phone number wasnt programmed into the phone either. Try doing it like this 74663# press menu and press menu again it should bring up the user activation
Posted on Mar 10, 2008
youll have to find someone with a helio account to activate or "switch" the phone for you. from there on, once you have access to the dialling, do as instructed by your phone company.
Posted on Jul 21, 2009
You will hafta wait till they open tomorow, the only way to activiate a phone is via their phone # or in store. I looked pretty hard for an online activation page but there dosent seem to be any, you could try 8009225159 from another phone as well.
Posted on Oct 04, 2009
SOURCE: htc hero problems
You are very vague with your problems, but I would suggest going to a Sprint store to have them help you setup your new phone. They can step you through starting up, getting your accounts configured, etc.
Posted on Mar 09, 2010
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