Question about Washing Machines
Doesn't fill water
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Posted on Jan 02, 2017
SOURCE: kenmore 70 series
First thing is to remove the 2 screws from the console, they may be hidden in the front or bacl of console. After removing screws, lightly push the base of the console towards the front of the washer and pick up. This will expose your lid switch connection. Using a jumper wire, jump out the black and white wires then try advancing your washer into spin/drain. The culprit will usually be the lid switch assy.
Posted on Apr 04, 2008
SOURCE: kenmore 70 series
Okay...I'm a little confused on your symptoms. You initially said it fills, but doesn't agitate or spin, but drains.
Then, you finished with the washer filling, no agitate or spin, but now doesn't drain.
Which one is it?
The symptoms you describe are usually associated with the following:
1. Fills, may or may not agitate, won't spin or drain - lid switch.
2. Fills, may or may not agitate, won't spin, but still drains - motor coupling.
3. Fills, may or may not agitate, won't spin or spins slow - gear case.
4. Fills, agitates, spins, but does not drain – water pump.
NOTE: These are the more common failure items with these symptoms.
Double check the lid switch by opening and closing the lid. You should hear a clicking noise to indicate the switch is working. The switch is located under the top panel along the wash tub rim on the right-hand side. If not, check to make sure the lid strike (small plastic piece on the lid itself) is in place. This activates the lid switch when the lid is closed. Also, check the mounting screws along the rim (there are two of them) to see if they are tight.
If the motor coupling were bad, the washer would still drain, but there would be a rattling sound as the washer tries to spin or agitate.
If you need replacement parts, go to searspartsdirect.com and type in your model number in the "Search by Model Number" window. The lid switch can be found under the "Top and Cabinet" heading as item number 11 (part #3949238). Instructions on how to replace are located at the following link:
If you wish to replace the motor coupling, the part can be found under the “Brake/Clutch/Gearcase/Motor/Pump” heading as item number 13 (part #285753A). If you need instructions on how to replace, just follow this link:
Now, there’s a couple of ways to drain the washer. If it’s a simple lid switch problem, you don’t need to drain the washer to replace the switch. With a broken switch repaired, the washer will run and drain by itself. However, if you wish to drain the tub you can use a shop vac to pull a vacuum on the drain hose. This may take a few times depending on the size of the shop vac. These wash tubs typically have about a 35 gallon capacity. If you do not own a shop vac, you can by-pass the lid switch by jumpering the two BLACK wires at the lid switch connector that is connected to the console. CAUTION: Make sure you UNPLUG the washer before jumpering, then plug back in.
I hope this information is helpful to you. If I’m wrong about the symptoms, please post back and update me on what the washer is or is not doing, so I can assist you further.
Posted on May 15, 2008
This is commonly caused by a lid switch malfunction. If your model number is correct, the lid switch for your washer is located under the right hand side of the washer casing along the wash tub rim. The switch is activated by a small plastic piece on the washer lid (called a "lid strike") through a small hole. The switch contacts close when you shut the lid. In many cases, the lid switch either comes loose, or the lid strike breaks off. In both cases, the washer will exhibit the symptoms you describe.
Open and close the washer lid and listen for a distinctive "clicking" sound as the switch contacts close. If you cannot hear the switch, make sure the lid strike is intact and the mounting screws for the lid switch (located around the wash tub opening on the casing) are tight. Sometimes, all it takes is to tighten the lid switch screws to realign it with the lid strike. If the switch is defective, or the strike is missing, parts can be ordered on line at searspartsdirect.com. Just type in your COMPLETE model number, which can be found on a nameplate under the washer lid. The lid switch and lid strike will be listed under the "Top and Cabinet" heading. Other sites that offer competitive pricing are repairclinic.com and appliancepartspros.com. If you require instructions on how to replace the switch, you may use the following link:
If you have questions, or if the diagnosis is incorrect, please let me know. I hope you find this information helpful.
Posted on Jan 14, 2009
The problem is most likely the water level switch. This would be the case if the water is able to be turned off with the dial on the washer and not running all the time.
If it is running all the time and you have to turn it off at the water line valve, then the problem is a stuck water fill valve.
If you need more help, post a comment.
You can find information on the parts at partselect.com.
You can buy parts from them or find them locally if you want.
Posted on Jun 16, 2009
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