Question about Kenneth Cole KC1104 Wrist Watch

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Kenneth Cole KC3754

I have the Kenneth Cole K3754 with a "Cracked Crystal".
The manual indicated for watch repair and service to visit...
unfortunately the page cannot be found. Any ideas how where I can get my watch repaired??

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  • Anonymous Dec 04, 2007

    I have a kennethcole multifunction model wrrist watch purchased from macy's in Long Island. It has stopped working suddenly today and it is only 1 1/2 years approximately since I bought. When I tried to pull the crown to set the time the crown head came off. When I tried the web site given in the booklet for Watch repair and service the page could not be found.

  • thaddeous Dec 23, 2007

    The large in that attached the watchband to the watch, has been broken. I went to the Mondern watch shop and they said they do not do these repairs. The sales person that sold it said it has a litfe time warrenty; that is why I purchased.

    The sales person when I took bak to store said they would have to ship watch back. I need this watch for business. Where can I get this special pin and get watch repaired>

    Thank you,

    Thaddeous Hood

  • Big Pauly Apr 08, 2008

    Band broken-web site does not seem to exist.

  • Anonymous Apr 22, 2008

    I bought the kenneth cole automatic watch in December 2007 and the watch runs 20 minutes fast and one of the dial hands has come loose. Like you mentioned the 1-800 number is non existant and also the website. Can kennethcole please be a more responsible towards its customer base.


  • Anonymous May 20, 2008

    I bought a KC3644 2007. It has now a broken band. 1 (800)# non existant. The website: is a ghost. How do you get a hold of this people to replace a ss wrist band?

    You have to go thru kc due to the band design. Unable to wear the watch now!

  • Anonymous Jul 29, 2008

    The locking system of my watch, the locking pin went out and no one any where can repair it. when i call the 1800 # no body picks the phone, you leave a massage they do not return the call!! why??

  • dwabrooks Aug 18, 2008

    Need replacement crystal for KC3210

  • Anonymous Mar 16, 2014

    no sound on alarm

  • Anonymous Mar 19, 2014

    manual Kenneth cole kc3137

  • Anonymous Mar 29, 2014

    Can not set time



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  • 1 Answer will come up on google, I got it to come up today, 20 Nov. '07 and clicking on the first heading that came up, "geneva Watch Groiup" I got on and was able to print out a repair service sheet for Kenneth Cole

Posted on Nov 21, 2007

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  • 1 Answer

I need instructions to set Keneth Cole mode lKC1375, Purchased today 05 17 2008 Cell 678 313 8575

Posted on May 17, 2008


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Need a link for band

  • The original bands for that watch are very difficult to come by. But having a spare part or two never hurt either.
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Nov 26, 2011 | Kenneth Cole KC3289 Wrist Watch

2 Answers

Kenneth Cole KC1104 wristwatch


You can contact Kenneth Cole in the address below:
Kenneth Cole Geneva Watch Co Inc
47-50 33rd
Long Island City, NY 11101
Phone: (718) 729-8600
Fax: (718) 729-8761
They will direct you to their parts department.


Apr 05, 2008 | Kenneth Cole KC1104 Wrist Watch

1 Answer

I have a kenneth cole #kcn 105 ms with a cracked crystal where can I send it for repair and how much to repair.

If you go to and click on "customer service", then scroll down the page, you will see "repair forms ".

Follow the instructions to obtain the repair you need.

Aug 02, 2011 | Watches

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The web site for KC watches is .

If you visit this site you will see "customer service" on the right. Clcik on this for service information.

Aug 04, 2010 | Kenneth Cole KC1104 Wrist Watch

1 Answer

I have a kenneth cole watch that needs a crystal and band replacement, where can i send it?

mcdevito75 here, Almost any jewelery, watch repair shop could help with a crystal and band adjustment. Look for the small watch repair shop in your area to save on cost.

Jun 18, 2010 | Kenneth Cole KC1104 Wrist Watch

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I have a Kenneth Cole KC3739 with a "Cracked Crystal". Where do I get a replacemet? how much should I expect to pay?

you can find an exper in the local shop where you buy the product and they will give you specific service for your questions about your product.

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Jan 07, 2010 | Kenneth Cole KC1104 Wrist Watch

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Cracked glass on the dial

I have no idea how the things work in India, but any Kenneth Cole dealer shop must be able to sort your problem ( at least it is worldwide experience ). So, visit your nearest Kenneth Cole store and ask for help.
Do not forget to rate, please.

Feb 06, 2009 | Kenneth Cole RK5034 REACTION

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We are located in the Holyoke Mall in Holyoke MA. Kenneth Cole crystals can be taken off. The crystal needs to be ordered.

Apr 10, 2008 | Kenneth Cole KC1104 Wrist Watch

1 Answer

Watch crystal broken

You can send it to 47-50 33rd st. long island city ny 11101

Attn: repair dept.

before you send in please call 17187298600 X272



Apr 13, 2007 | Kenneth Cole KC4387 Wrist Watch

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