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If Printer heads health condition is not good, alignment wont completes.. Four individual cartridges & Two print heads, each print head prints two colors.. Black& Yellow, Cyan & Magenta.. Verify which color is not printing properly(Color missing Or white bands).. Perform 2 or 3 times print head cleaning through printer menu..Try for alignment.. If success end.. if no, replace the print head which is not printing properly.. Before replacing the printer head ensure that cartridge ink should be above 30%...
You may need to do an alignment of the print cartridges. 1. Open the HP Solution Center 2. Click on Settings 3. In the Print Settings section, click Printer Toolbox 4.Click Align the Print Cartridges 5. Click Print Page An alignment page will be printed. Placed the alignment sheet with the printed side down on the right front corner of the scanner glass. Press the scan button to complete the alignment.
Sounds like your print heads are clogged. This is quite common. Go into your printer's menu and find the maintenance menu and follow the steps to clean your print heads. Run the process everal times until the prints are 100%. Then run a printhead alignment. Regardless of whether your not your ink is full, if cleaning the heads several times does not solve the issue, put new ink cartridges in because you may have bad cartridges. If that doesn't work, you've got bigger issues, contact the manufacturer.
Does it Print Self Test Page or Does it print Alignment Sheet ?
Remove the Cartridges Clean the Contacts on Cartridges with lint free cloth ( golden contacts ) Disconnect the USB Cable from Printer Insert the Cartridges It should go thru Alignment process - complete the alignment process Connect the Cable to Printer
Turn off/on the printer it should not print the page.
After installing a new print cartridge, wait at least 20 seconds for the print cartridge alignment process to start.
Wait for the print cartridge alignment process to fully complete.
Make sure that the alignment page has printed on plain, white paper that has no other printing on it. If you need to create a new alignment page, load the tray with letter or A4 unused plain white paper and turn the product off and on again to create the page.
after the alignment page prints then place the alignment sheet on the scanner glass and press the ok button