Problem with the HP Photosmart C7180 All-In-One InkJet Printer

OXC18a0205

By saleka on Oct 27, 2007

after changing two cartridges 177 occure error OXC18a0205

- judy2236
- 4 months ago
Where do you find the * on the printer?

- Guest
- 1 year ago
As Humbuzz said, the 2nd set of steps did the trick. I haven't shut it down to see if it occurs again, though (it's working now, I'm leaving well enough alone!) Thanks for the fix ;)

- Guest
- 2 years ago
YAZICIDA KAPANIYOR YAZIYOR

- ctwang64
- 2 years ago
how can I open right sde of D7360?

- humbuzz
- 2 years ago
I'd give this a 90% solve ratio, because after applying the Secret Handshake of the second section I the printer now functions perfectly.... except if I repower the unit, which gives the oxc18a0206 error again. However, if it just goes to sleep, pressing the power button wakes it up with no problem. Thanks for providing the fix, because I felt bad about throwing out a 2 yr old c7180 that has only printed 168 pages!

- Guest
- 2 years ago
I HAVE A PROBLEM WITH MY HP 8250 CAN ANYONE HELP

Best Solution (1 of 2)

posted 3 years ago

sagarjd

Rank: Guru
Rating: 92%, 245 Votes

Perform the following steps :

1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
2. Open the cover of the product and remove the print cartridges.
3. Close the cover and wait for the Insert Ink Cartridges message to display.
4. Disconnect the power cord from the back of the product and the wall socket, then wait for one minute.
5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
6. Open the cover and reinsert the print cartridges.
7. Close the cover. If prompted, print a calibration page.
8. Print a Self Test to verify product is functional.
9. Reconnect the USB cable, and try to print from the computer.
10. If the error is still there replace the unit

1. Get the unit into the “Support Menu” by following the steps below
A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
2. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
3. Press and release the “OK” button.
4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
5. Press and release the “OK” button.
6. Display should say “Hardware failure status: Clear. Press OK to clear”.
7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
12. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
13. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
14. If the error is still there, or reoccurs replace the unit.

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