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Obstruction at main tray

I have a message on my Xerox 5845 to clear obstruction from finisher main tray. How do I open the machine to clear this jam?

Posted by Anonymous on

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Posted on Jan 02, 2017

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SOURCE: photo tray doesn't work

hp f 4235

Posted on Dec 25, 2008

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SOURCE: Paper Jam detected. None found.

Here is the Xerox support page for your printer. It even has a movie on removing paper jams.
http://www.office.xerox.com/perl-bin/product.pl?page=sprt&product=8400&country=United%20States&language=en#_manuals_and_documentation_

Posted on Jan 04, 2009

  • 108 Answers

SOURCE: Paper jam message

check the paper tray to make sure paper goes up. Also check to see if there are any obstructions in the paper path.

Posted on Jul 31, 2009

romeetb
  • 66 Answers

SOURCE: error message stats

a very usual problem steve. try removing power to the printer and let it stay idle without power for abt 20-30 minutes and then try again.this should clear the error message from the memory.

Posted on Feb 04, 2010

  • 1 Answer

SOURCE: HP Officejet Pro L7800. Had paper jam, but opened

mine was 2 there was paper stuck in the little white gears

Posted on Jul 17, 2010

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3 Answers

I have a Fuji Xerox 525a colour laser printer which is giving a phantom paper jam message (error message indicates paper jam in cover E, but it is clear) What can I do to clear this message as it...


I beleive there are only two paper sensors for that machine.
1- in the tray there is a paper empty sensor which hangs down,
make sure you take out the tray and look for any pieces of paper stuck.
2- open right door and look as if your looking inside to where the paper is supposed to end up. The sensor is in that black unit, is there any paper there, can you see a black lever, if you pull on it gently and let go does it snap back in place?

Jun 21, 2008 | Fuji Office Equipment & Supplies

1 Answer

Hi all, here is my problem with the Xerox


If the finisher is louder than usual, the rails on the eject assembly need to be cleaned and greased.

Sep 16, 2013 | Canon PIXMA MP130 All-In-One InkJet...

1 Answer

Sir my printer problem is on printer menu write a clearing paper path what is this massage and give me solution.


Thank you contacting FixYa for your printer inquiry.
This error is associated with either a sheet of paper blocking the paper path or a partial piece of paper that blocks path or trips a sensor. The printer will usually throw up a error code 13.XX on the display and the XX is a number that will indicate where in the paper path this error most probably occurred. Just follow the steps for your error on the below chart.
This link will take you to the user guide which will be helpfull identifying components and providing guidelines for most of the helpful hints and things you will need to know about this printer.
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00218691/c00218691.pdf
Locate your error on the matrix below and follow the steps. Comment back if you need more help. Thank you again for contacting FixYa.
TF
HP Laserjet Error Codes 0 - 19 Message on printer Display Panel What it means. What to do. 13.XX PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation. 3.0 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation. 13.1 PAPER JAM OPEN INPUT TRAYS Paper-delay jam at paperfeed area. 1. Ensure that paper trays are loaded and adjusted properly so media can feed from the tray. It might be necessary to reduce the stack height of media in the tray. 2. Check the input area for obstructions such as media in the path. Also check to see if the registration assembly damaged or unseated. 3. Replace any defective sensors or flags. 4. Verify the media meets the specifications. 5. Check the pickup feed and separation rollers for unusual wear. Replace as needed. 6. Rotate the media in the input tray by 180° and/or turn it over On NX engines this is most likely the fuser flag or the ACPM. The ACPM has a photosensor hard-wired to the back of it. 13.10 PAPER JAM CHECK DUPLEXER Jam at duplexer. 1. Check the duplexer and the rear area of the printer for obstructions or damage. 2. Check the duplexer for proper operation. Replace the duplexer if a sensor is defective. On a 5si, 8000, or 8100 series laserjet a Duplex Jam can be caused by a tray 2 and 3 feed assembly failure. 13.14 For Laserjet 5si. This error is caused by a defective paper control PCA Replace paper control PCA. 13.2 PAPER JAM OPEN INPUT TRAYS Paper-stopped jam at paper-feed area. 1. Check the input area for obstructions such as paper in the path. Also check to see if the registration assembly is damaged or if the transfer roller is out of place. 2. Replace any defective sensors or flags. 3. Ensure the media does not exceed the maximum length. 4. If multiple sheets are feeding, it might be necessary to fan the media and reduce the stack height. Also, replace separation pad. 5. Verify that the fuser is properly installed. On NX engines this is an input jam. 13.20 PAPER JAM CHECK REAR DOOR Media stopped in the paper path during power on or when the top door was closed. 1. Remove all media in the paper path, and then open and close the top cover. 2. If the message persists after all media is removed: Check if media is jammed in the prefeed area. Replace any defective sensors or flags 13.21 DOOR OPEN JAM The top cover was open while printing. 1. Clear the jam and close the top door. 2. If the message persists, check the top door switch for proper operation. 13.5 PAPER JAM CHECK REAR DOOR Paper-delay jam at fuser. 1. Check the transfer roller and small media belt to ensure they are operating and can feed print media. 2. Check the paper path for obstructions at the transfer roller, toner cartridge, paper feed assembly, and fuser. 3. Replace any defective sensors or flags. 4. Turn the media stack over and/ or rotate it by 180° in the input tray. If still persists - replace fuser, then DC controller. 13.6 PAPER JAM CHECK REAR DOOR Paper-stopped jam at fuser. 1. Check the paper path for obstructions at the fuser and output/delivery area. 3. Replace any defective sensors or flags. 13.99 PAPER JAM [LOCATION] A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation

Jun 09, 2011 | HP LaserJet 4350 Printer

1 Answer

Xerox 3200MFP... The alert to open door and remove paper will not go away after i removed the jam.


There are a couple of paper path sensors that pop out of their mounting on those machines. One is in the fuser, the other is on the upper plate above the paper feeder.
The best way to get to the one above the paper tray it to remove the drum/toner. Remove the paper tray and lay the machine on its back. Then look above where the paper tray is and most likely you will see a small actuator and sensor that have poped out of its mounting. I would recommend that if that happened, using a little of a rubber cement on the tabs of the sensor just to keep that problem from reoccuring. That is not uncommon for those sensors to pop out and not clear the jam message.

Jan 24, 2010 | Xerox Phaser 3200MFP All-In-One Laser...

1 Answer

What does E 2 mean on Xerox XD 100


PAPER JAM PROBLEM
The Main PWB sensed that a paper jam
exists within the paper path.
E2 Status Code (Without SDF) RAP
The Main PWB sensed a tray misfeed or a paper jam in the paper path.
Initial Actions
• Switch off the power and clear any document jam.
• Check for any obstructions in the paper path.
Procedure
Switch on the power. Enter diagnostic code 30-1.
Open then close the Fuser Gate to actuate and deactuate the Fuser Jam Sensor Q3 while
observing the Paper Jam lamp. The Paper Jam lamp comes on and goes off.
Y N
Go toFlag 2 and check the wires for an open or short circuit.
Manually actuate and deactuate the Paper Feed Sensor Q1 while observing the Toner Cartridge
lamp.
The Toner Cartridge lamp comes on and goes off.
Y N
Go to Flag 1 and check for an open circuit.
Place a piece of paper above the Fuser Gate and use the Manual Exit Knob move the paper
across the Exit Sensor Q4 while observing the Drum Cartridge Lamp.
The Drum Cartridge lamp turns on and off.
Y N
Go to Flag 3 and check for an open wire.
Manually actuate and deactuate Bypass Feed Sensor Q2 while observing the Auto exposure
lamp.
The Auto exposure LED comes on and goes off.
Y N
Go to Flag 4 and check for an open circuit.
Press the Clear button. Enter diagnostic code 6-2. Press the Start button. The Registration
Roll Solenoid can be heard switching on and switching off.
Y N
Press the Clear button. There is +24 VDC measured between CN103-1 and GND.
Y N
Replace the Main PWB PL 7.1.
Go to Flag 5 and check the wires for an open circuit. If the wires are good, replace the
Registration Roll Solenoid SOL3.
Press the Stop button. Paper jams in the fuser.
Y N
Check the following:
• Ensure that the paper tray guide is set to the correct width of the copy paper.
• Inspect the paper path from this tray and the paper registration area for an obstruction
such as a burr.
• Inspect the Registration Roll, PL 5.1 and the Pinch Roll, PL 1.4 for contamination
and wear. Clean (with Film Remover only) or replace as required.

Apr 03, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

1 Answer

Docucolor-12 10-389 CODE


That is a fuser jam indication.

  1. Clear the Paper Jam and Obstructions in the Machine

  2. Make Sure the Paper is the Correct Size, Type, Weight, and Orientation

  3. Make Sure the Paper Supply Setting Matches the Type of Paper Loaded in the Paper Tray

  4. Load the Paper Trays Correctly

  5. Fan the Paper, Turn the Paper Over and Reload the Tray
If the above are all correct, you may just have a small piece of paper stuck on a sensor. Just has to be a small piece of paper directly on one of those. Also see if a sensor flag is dislodged. A sensor may be bad but not likely

Mar 11, 2008 | Xerox DocuColor 12 Printer

1 Answer

PAPER JAMS


Does the fault clear when you open/close? If it does you probably don't have a jam.
Does the machine begin to try to make copies, then stop-if so it has probably failed to feed off the tray, hence the jam message.If this is the case, pull out the paper tray, check for obstructions, clean feed rollers and try again.Are there "skid marks on the paper(indicating the rolls have turned?) If so rolls could be dirty/worn. If no skid marks, can you determine if the rolls did in fact turn? Go from there

Nov 11, 2007 | Office Equipment & Supplies

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