Question about HP Photosmart 2610 All-In-One InkJet Printer

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Haze on INSIDE of HP 2610 AIO scanner glass - how to remove glass?

The inside of the scanner glass top of my HP 2610 All-In-One is hazy - making it very difficult to get clean scans.  How do I remove the glass so I can clean it BOTH SIDES?  I see one screw on top left  (seems to be connected to nothing though) -  is there a procedure for removing the glass?  The plastic frame seems to extend under the control panel - so that probably has to come off too...  THANKS!

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  • rmedina7 Nov 23, 2007

    same problem

  • Anonymous May 26, 2008

    need to clean scanner glass, inside the machine. smudges appeared out of no where

  • NoMoreHP Mar 15, 2009

    Give up. The underside of the glass on a 2610 can NOT be cleaned. This was confirmed by HP online help, HP service chat and my own bitter experience.If you're under warranty, take it in to the shop. If you're not, the service charges would be about the same as buying a new printer.

  • Anonymous Mar 12, 2014

    I need to clean scanner glass and need to know how to remove top without causing any damage

  • Anonymous Mar 30, 2014

    how to clean dust from inside glass



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With the 2610, on the right side remove gently the coverplate and then slide the under panel down. There are four places it attaches to the printer case one at each corner approximately. you can try to do what I did and use a greenie flathead screwdriver to pry it free, or do the not so obvious but much easier and kinder to the machine version of pushing it down to get the L shaped plastic pieces to release from the upside down L underneath. then there are three size T10 hex or star shaped screwdriver screws to release three of the four sides. I never could get the front silver fitted piece off, but was able to remove the glass. DO NOT CLEAN WITH WINDEX...IT LEAVES RESIDUE. USE VINEGAR. ALSO, USE WHITE GLOVES AS any dust you get on it cleaning it will leave small fibers on both sides. I used a special glass cleaning rag and then gently replaced it. note which side the black strip goes when you remove the glass!

Posted on Jan 03, 2008

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SUMMARY: No problem. 1. Gently pry up the little cover over the buttons.
2. Push down the "tab" in the square hole up front in the control panel cover.
3. While pushing tab down, slide the control panel towards you (forward).
4. Remove the narrow cable from it's socket in the control panel. (I marked the white ribbon cable with two small black dots (using a Sharpie pen) near it's socket before pulling it out!!)
5. Gently remove the two cables from their hold down clips while holding the control panel up a bit. I didn't need to remove the wide ribbon cable from it's socket...see next step.
6. Gently hang the control panel off to the rear of the printer, out of the way.
7. Pull off the front light grey plastic piece (see above).
Pull out the bottom slightly, then push up on the piece. It snaps out.
8. Completely remove the five T10 torx screws holding the top in place.
9. I then gently lifted the top up a bit from the front (with glass in place) and cleaned the under side, then cleaned the top surface. Clean cloth. Vinegar. Wipe with several clean cloths until clean. Do not bump the scanner light bar assembly. Just clean the glass.
10. Push the top back down. (Engage the two clips on the back side first).
11. Replace and tighten the five T10 torx screws. Don't over-tighten.
12. Replace the front plastic piece. HINT: The side edges go inside the dark grey housing while the top tabs are engaged. Needs a bit of "bending". Push down and in and listen for the "snap".
13. Place the ribbon cables back under their hold down clips while bringing the control panel back up to the top of the machine.
14. Reinsert the small ribbon cable end into it's socket. (Black dots visible!).
15. Start the control panel into it's four hold-down slots (at the corners) while pushing down on the panel. Slide it backwards (towards rear of the machine). It will snap in place (tab in the square hole re-engages the lock).
16. Push the little cover down over the buttons.
17. Turn printer on, check it's operation. ENJOY.

Posted on Jan 20, 2012

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It's easy and it completely possible. I just did it in about 10 minutes.
Remove the Control panel per instructions.
Open cartridge replacement lid, pry open slightly the center underside of the front silver facade, then lift this facade up and off.
You can now access all 5 T10 Screws holding the top grey piece.
Route the control cables off/out of the this piece while lifting it.
You can now clean both sides of class.
Scanner lid does not need to be removed.

Posted on Nov 15, 2009

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Helpful comments thanks.
To cobble together a complete fix it solution to this, I used the above plus the following two HP articles:


Also for clarity:
1. When removing the control panel, it is possible to insert the screwdriver quite far in. Probably best not to and certainly not required. Instead, angle it slightly towards you and as you slide it in you should meet some resistance. Ease the panel towards you and it will loosen as you apply a little pressure with the screwdriver.
2. Removing the cables:a. Take a pic before you do so you can see how the cables lie fro reasssembly. I did and was glad of it.b. It's not immediately obvious how to remove the cables. Simply hold the cable bit and pull them firmly out - don't yank, put pull steadily till they come out.
3. On the 2610 two screws you need access to complete the cleaning operation are beneath the silver plastic part which sits along the front of the top part of your printer. To remove it, open your printer as if you were going to replace the printer cartridges. The silvered part will come off by pulling it slightly towards you and sliding it up. The major motion is up; pulling it towards you/levering it out a bit will just release some small holding phlanges.
Hope the above adds to the solution mix.

Posted on Dec 31, 2011

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SUSAN O had the best for the 2610. I followed those inst. and it took me about 20 minutes and I broke a couple of clips. Nothing I couldn't remedy though and it probably could have been avoided. One note: On the 2610 the latch hole in the control panel is larger and square. Use a flathead about the size of the opening. Push down hard with not as much angle as the website indicates, almost straight up. With a good grip, while pushing latch down, slide the panel top toward you (downward pressure). Difficulty is pushing hard enough without so much force that when it does break free, you haven't broken the clips and the cables. If cables come out, but is not broken, you can reinsert. I also had trouble with sliding the glass out, but is possible, just takes patience and it sure beat the alternative!

Posted on Feb 08, 2010

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Posted on Sep 11, 2010

  • VGAP Studios Jan 01, 2011

    HP instructions worked well for the 2610 with the exception that the front silver piece of plastic needs to be lifted / removed before you can get to two of the five hex nuts (pull out from the bottom and lift up).


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