Question about Acer Computers & Internet
I have a user profile logon failure & have been advised to press F8 when the computer is logging on to start safe mode and fix the problem. safe mode is not coming on and the pc makes a loud ringing/beeping noise and does not go into safe mode. Any advice?
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Posted on Jan 02, 2017
SOURCE: User profile cannot be loaded
The instructiond were clearly givn in this link with images :
Logon to the Computer
NOTE : Go down the list here until you find a option that will work for you.
1. Logon to another Administrator account.
NOTE: If you do not have another Administrator account, then proceed to step 2.
A) Go to OPTION ONE or OPTION TWO.
2. Boot into Safe Mode.
NOTE: You may not need to enable the built-in Administrator account. If this was the only normal administrator account you had, then Safe Mode should automatically boot into the built-in Administrator account. See: How to Start Vista in Safe Mode
A) If Safe Mode did not boot into the built-in Administrator account, then enable the Built-in Administrator account. If it did , then go to step 2C.
NOTE: See: How to Enable or Disable the Real Built-in Administrator Account in Vista
B) Logoff of Safe Mode, and then logon to the built-in Administrator account to logon with it in Safe Mode.
C) Go to OPTION ONE or OPTION TWO.
Fix the User Account Profile
1. Open the Start menu.
2. In the white line (Start Search) area, type regedit and press Enter.
3. If prompted, either click on Continue or enter the password for the Administrator account.
4. In regedit, go to: (See screenshot below step 5)
5. In the left pane, look for the S-1-5..... folder (SID key) with the long number that has .bak at the end of the numbers.
(See screenshots below steps 6A and 7B)
A) In the right pane, look at the ProfileImagePath to verify that this is the user account profile that has the error.
B) You may have another S-1-5..... folder (SID key) above it with the exact same number without the .bak at the end of it.
6. For Two S-1-5..... folders (SID key) with the same Number -
NOTE: This is if you have two S-1-5..... folders (SID key) with the exact same numbers, but the second (below) one has the .bak at the end of the numbers.
A) In the left pane, right click on the first (top) S-1-5..... folder (SID key) that does not have .bak at the end of the numbers and click Rename. (See screenshot below)
B) Add .bk to the end of the numbers. (See screenshot below)
C) In the left pane, right click on the second S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot above)
D) Remove only .bak from the end of the numbers and press Enter. (See screenshot below)
E) Now go back and Rename the first one with .bk to .bak now at the end of the numbers and press Enter.
F) Go to step 8.
7. For Only One S-1-5..... Folder (SID key) with .bak -
NOTE: This is if you only have one S-1-5..... folder (SID key) for your user account with .bak at the end of the numbers.
A) In the left pane, right click on the S-1-5..... folder (SID key) with .bak at the end of the numbers and click Rename. (See screenshot below)
B) Remove only .bak at the end of the numbers and press Enter. (See screenshot below and below step 10)
8. In the right pane of the one without .bak now, right click on RefCount and click Modify. (See screenshot below step 10)
NOTE: If you do not have RefCount, then right click on a empty space in the right pane and click New and DWORD (32 bit) Value, then type RefCount and press Enter.
A) Type 0 (number) and click OK. (See screenshot below)
9. In the right pane of the one without .bak now, right click on State and click Modify. (See screenshot below step 10)
A) Type 0 (number) and click OK. (See screenshot below)
10. The registry will now look like this for the one without .bak now. (See screenshot below)
11. Close regedit.
12. Restart the computer.
13. See if you can logon now.
Delete the User Account Profle
NOTE You can do this option if you do not care about losing the user account and the contents in the user folders.
1. Delete the User account profile that this error is for.
NOTE: See: How to Delete a User Account in Vista
2. Open the Start menu.
3. In the white line (Start Search) area, type regedit and press Enter.
4. If prompted, click on Continue.
5. In regedit, go to: (See screenshot below step 7)
6. In the left pane, click on one of the S-1-5..... folders (SID key) with the long number in it.
NOTE: It may have .bak at the end of it.
A) In the right pane, look at the ProfileImagePath to see if this is the same user account that you deleted in step 1 above.
B) Repeat step 6 until you find the one that you deleted in step 1 above.
NOTE: If the user account is not here, then it has already been removed when deleted in step 1. Go to step 9.
7. To Backup the Registry SID Key -
WARNING: You should backup this SID key to be safe in case you delete the wrong one in step 8 below.
A) Right click on the SID key, and click Export.
B) Type in a name and save the REG file to a safe location.
NOTE: This is your backup. To Restore the Backup, right click on the REG backup file and click Merge.
C) Continue on to step 8.
8. To Delete the Registry SID Key -
A) Right click on the SID key, and click Delete. (See screenshot above)
B) Click Yes to confirm deletion. (See screenshot below)
9. Close regedit.
10. Now, just create a new normal Administrator account.
NOTE: See: How to Create a New User Account in Vista
11. Restart the computer, and logon to your new account.
Live, Love, Laugh.
Posted on Sep 11, 2008
when you are in safemode as administrator you can go to the user section and reset your husbands password. make sure that your caps lock and your numlock is not on. good luck
Posted on Mar 12, 2009
this may be a corrupted file for taht particular user thats causing the problem why cant you try opening the other user profiles or if you cant access that too then try turning on your pc and when the list of user profiles appear press ctrl+alt+delete key in and order but you should keep allthree keys down like how you would keep the shift button down while typing an upper case....now when you press all three down a small dialogue box will appear requesting username and password in the username box type administrator and click login no password required after it logs in create a new profile from the control panel but don't use this user profile again because if this gets corrupted then you would have to format your computer.....formating it will delete all the data stored on your pc.....
Posted on May 16, 2009
some of these systems have the factory restore option on post boot before the OS kicks in. From a cold boot look for the hit DEL or Fx key and do that - you may have to boot a few times to catch it, and possibly hold the defined key down in anticipation of the option to appear on what looks like a DOS screen. You may need the recovery discs that came wit the system if the image is not in a hidden partition of your drive. Good luck.
Posted on Jul 25, 2009
use F8 and go into sfae mode, this will load a default profile and will allow you to add a new user (to create a new profile).
Then you can logon in using the new profile.
Posted on Apr 11, 2010
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