Question about HP LaserJet 3390 All-in-One Multifunction Printer

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My copier asks me to load document feeder each time a copy command is sent.What should i do?

Posted by Anonymous on

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6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: keeps asking to load original in document feeder

This has a happy ending. But first, the obligatory narrative:
The HP site has advice on how to deal with a document feeder that doesn't detect your document. It doesn't talk about the opposite problem, which is what molecular is describing. I had the identical problem yesterday. I'd place the original on the glass and it kept demanding that I put the original in the feeder. So I got into a chat session with the HP technician. Her advice, (based on the possibility that a power surge had created the problem) unplug from everything, restart, and retry. The problem persisted. I told her so. She broke the connection. Nice.
So here is how I fixed it. Using the Setup button>Tools>3. Restore factory defaults, I returned the device to its factory settings. I put the original on the glass and it made the copy without a problem.
Here is a pure speculation. There are at least two ways to enter settings related to two-sided copying. I had used one to enter the settings (two-sided original to two-sided copy, as it happens) and later tried to use another button to change those settings. I noticed the 2-sided settings did not change. I believe the feeder is the default for two-sided copying. So when the system failed to clear the settings, it failed to clear the default. Once I returned all settings to the factory originals, the problem disappeared.

Posted on Mar 14, 2008

Khalsa007
  • 79 Answers

SOURCE: WON'T SEND FAX FROM FEEDER.

u can try the following steps >

unplug the power cord from the back of the unit [without turning off the unit ] > press and hold ok and cancel key together > while holding these keys down plug in the power cord back into the unit . do not release the keys > wait for a few seconds it will make certain noises an wud turn off automatically .

turn on the printer again it will go into allignment phase > let it finish.

after its done > try to make a copy from the feeder .

Note - In case [ok and cancel key ] combination doesnot work < u can try # and 6 key combo as well with the same procedure.

THANKS
Mac

Posted on May 27, 2008

  • 105 Answers

SOURCE: document feeder appears broken in my HP officejet 7310

I'm sure this will solve your issue.
all the best.

Posted on Oct 05, 2008

  • 1 Answer

SOURCE: Black vertical lines on faxes sent using auto document feeder

If you lift up the lid on your scanning device you will notice a glass strip about 1 inch thick and then the large area of glass used for flatbed scanning. The 1 inch strip is used for ADF scanning. Because your papper is moving across the glass strip, any dot, smudge or scratch will affect your scanning and cause verticial lines down the page. Sometimes the dot is not visible to the eye. Get some glass cleaner that has alcohol in it and thoroughly clean the glass strip and it should solve your problem. If it turns out to be a scratch on the glass then cleaning won't help.

Posted on Nov 15, 2008

  • 186 Answers

SOURCE: Vertical line from document feeder

there is probably a dirt spot on the scanner glass where the document feeds in. try cleaning the thin glass under the document feed cover.

Posted on Apr 25, 2009

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2 Answers

How do I copy from document feeder?


Dear Flaim
pl. do load documents on the adf tray.face upward and the press copy or start. it will do
thanks.

Apr 02, 2015 | HP Officejet 5740 Wireless e-All-in-One...

Tip

Black lines when sending faxes or making copies


I've been getting many calls asking me why their fax/copiers/printers are getting black lines when they send faxes and making copies while using the automatic document feeder, and not when they open the document feeder and use the glass.

What happens, when you fax or copy papers that has white-out or some material that can flake off, it gets embedded on the ADF glass and the unit thinks its part of the paper.

99% of the time, what needs to be done is to clean the small glass, usually using fingernails to scratch off the dirt, or using a lint free cloth slightly moistened, should do the trick. Just go over it several times until it comes off.

If the lines are thick, it usually indicates a damaged scanner assembly, in cases with the Brother machines, not expensive to fix. With other units, its a different story, either because they do not sell the scanner assembly as a part, or units are sent in for whole unit repairs.


on Jun 08, 2010 | Office Equipment & Supplies

1 Answer

3055 glass


There is no need to change the mode. When the document is loaded on the document feeder, the screen displays "DOCUMENT LOADED" and shall copy or scan this document. To copy or scan from glass, DO NOT LOAD ANY DOCUMENT IN THE FEEDER. The printer will automatically copy / scan from glass.

May 10, 2013 | HP LaserJet 3055 All-In-One Printer

1 Answer

Status stopprintatus


I did not understand sir, what you want to ask.If you want to rename the file then its not possible on machine.You can just give print commands.you cannot edit it or rename the documents to be printed through machine.Every time you will check job list there will be an option to stop printing or CANCEL.If you want to make a copy then simply place the original in document feeder or onto the glass then simply press the START button.Its best to select the tray first.If red light glows then check the trays are properly closed.Check if tray is empty then load paper.Every time any error comes on machine it will appear on screen.When red light glows, kindly check if there is some indication appeared on screen or instructions, then please follow it or explain the problem in detail which you are facing.ALL THE BEST!

Dec 09, 2011 | Konica Minolta Bizhub c203 Copier

1 Answer

We have a black line down the center of all copies...


If the problem only happens on copies or sent faxes then no it is not your drum. There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on

May 20, 2010 | Office Equipment & Supplies

1 Answer

How to fax


Load an original in the automatic document feeder (ADF)
You can copy, scan, or fax a single or multiple-page A4, letter, or legal-size document by
placing it in the document feeder tray.
The document feeder tray holds a maximum of 20 sheets of letter or A4-size paper or 15
sheets of legal-size paper.
To send a basic fax from the control panel
1.
Load your originals. For additional information, see Load originals.
2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed
dial button to select a speed dial, or press Redial/Pause to redial the last number
dialed.
TIP: To add a pause in the fax number you are entering, press Redial/Pause,
or press the Symbols (*) button repeatedly, until a dash (-) appears on the display.
3. Press START FAX Black.
If the device detects an original loaded in the automatic document feeder, it
sends the document to the number you entered.
TIP: If the recipient reports issues with the quality of the fax you sent, you can
try changing the resolution or contrast of your fax.

for further refernce check out the online manual
http://h10032.www1.hp.com/ctg/Manual/c01181836.pdf

Mar 29, 2010 | HP Officejet J3680 Multifunction Printer...

1 Answer

How to print using ADF feeder?


You take the paper with face to print Up and the top of the paper towards the interior of the ADF. You can also put a stack of papers. When you press the copy/scan command from the machine console or the computer, the automatic document feeder starts.

Jan 06, 2010 | Brother MFC 6490CW InkJet Printer

1 Answer

Vertical line from document feeder


there is probably a dirt spot on the scanner glass where the document feeds in. try cleaning the thin glass under the document feed cover.

Apr 24, 2009 | HP Officejet J5780 All-In-One Printer

2 Answers

Keeps asking to load original in document feeder


This has a happy ending. But first, the obligatory narrative:
The HP site has advice on how to deal with a document feeder that doesn't detect your document. It doesn't talk about the opposite problem, which is what molecular is describing. I had the identical problem yesterday. I'd place the original on the glass and it kept demanding that I put the original in the feeder. So I got into a chat session with the HP technician. Her advice, (based on the possibility that a power surge had created the problem) unplug from everything, restart, and retry. The problem persisted. I told her so. She broke the connection. Nice.
So here is how I fixed it. Using the Setup button>Tools>3. Restore factory defaults, I returned the device to its factory settings. I put the original on the glass and it made the copy without a problem.
Here is a pure speculation. There are at least two ways to enter settings related to two-sided copying. I had used one to enter the settings (two-sided original to two-sided copy, as it happens) and later tried to use another button to change those settings. I noticed the 2-sided settings did not change. I believe the feeder is the default for two-sided copying. So when the system failed to clear the settings, it failed to clear the default. Once I returned all settings to the factory originals, the problem disappeared.

Jan 13, 2008 | HP OfficeJet 7410 All-In-One InkJet...

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