Question about Hotpoint Refrigerators

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HSS25GFP Neither side will cool down inside. Both sides set on 9

I have a Hotpoint Model HSS25GFP. Neither the refrigerator or freezer will get to temperature. The refrigerator side is at 60 degrees and the Freezer is 35 degrees. I have both sides set to 9, the coldest setting. I have cleaned the coils, but when I plug in the unit the motherboard clicks but the fan blade doesn't kick on. I don't know if it should start when you plug it in or not but I don't know if its a thermostat or motherboard or compressor or fan. I just need some help please.

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  • Contributor
  • 55 Answers

Hi... I don't know this particular machine... but I'll assume there are 2 separate thermostats as the temps are different. The purpose of the fan is simply to circulate cold air... It doesn't matter if there is one or two compressors as a fault is affecting both sides... I would say motherboard/supply problem.

Posted on May 17, 2014

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Posted on Jan 02, 2017

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catriver
  • 878 Answers

SOURCE: Refrigerator won't cool. Freezer works fine!

Pierce, there was a service bullitin put out on this model. TDR-0010A-B. Had to do with normal freezer, warm fresh food compartment. Maytag issued a kit that included a new thermostat and damper assy. to solve this problem. Bullitin came out in 2002. If you are not having a defrost issue and all fans are running normal, I would call Maytag and inquire about the above posted bullitin, It may be covered. Catriver...post back.

Posted on Sep 04, 2006

  • 1314 Answers

SOURCE: Refrigerator won't get colder than 45 degrees/ Freezer side is working fine

the fridge thermostat is not a true thermostat it controls a damper door the freezer thermostat runs the compressor in order for your refrigerators to reach the proper temp the freezer should be about -8 to-10 set your freezer thermostat lower and see if it gets lower .at the mid point setting it should be about -8 not 6 you may have a problem with its thermostat or a leak in your system reply to me tomorrow and tell me if lowering the freezer thermostat help we want it about -8or-10 and the best way to check your refrigerator temp is put a glass of water in it and stick your thermometer in it and if need be you can e mail me at b4829@yahoo.com just referance your promblem

Posted on Jun 03, 2008

mikedurland
  • 481 Answers

SOURCE: REFRIGERATOR DOES NOT STAY COLD

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. If it still has a problem then it might be the compressor and you should probably replace the machine.

Posted on Jul 04, 2008

SOURCE: Frigidaire frs24zrh refrigerator not cool enough

Check out partselect.com. need to replace defrost timer and defrost thermostat. good luck.

Posted on Sep 26, 2008

  • 833 Answers

SOURCE: GE Monogram freezer side working but refrigerator side is not.

Did you clean the condenser?  Is the unit FULLY defrosted?   Defrost fully!!!!!!
Did he check the amount of gas in the unit?  If your unit has low gas...it is in need of more.  R12 is expensive.
Check gas level:  Shut unit for at least one hour.  View compressor.  Several pipes...we're looking at the largest.  Start the unit.  This pipe will begin to frost.  If it does not clear to dry, ice or wet...stays frosted...it is low.  Get the repair guy back ... but ask how much he'll charge first.

Posted on Dec 12, 2008

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This sounds like a bad thermostat. not a very expensive fix but i would call in the pro's mainly due to its location and frail parts. This should be around $100. Give or take a little. Good luck.

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Compressor might be working but you may have lost some freon. Continued operation with low freon can lead to other problems. This may require a service call since recharging freon can only be done by a service professional.

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