Question about Hoover Washing Machines
Has flashing message with envelope and h05 on screen
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Posted on Jan 02, 2017
I found the basic instructions that came with the washing machine and found that you need a screwdriver to undo a screw to remove the filter cover. I then gradually released the filter cover to empty the water out of the machine in small quantities into a shallow tray. I was then able to remove the filter and clear it of 2 x 20p pieces and a load of gunk. I then removed the 'washable' floormat from the drum as the rubber backing from the mat was crumbling and probably not helping the filter. Filter cleaned and cover screwed back in, mat in the bin, and everything working fine since.
I did try ringing the customer support number and after pressing loads of keys to select appropriate options; confirming my address, postcode, name, date of birth, email address, mothers maiden name, what the kids had for breakfast etc, I was allowed to ask how to get the filter cover off. Apparently this is a technical query and would involve arranging an engineer to call. I declined this very kind service option and opted for a screw driver, common sense and a positive attitude. Worked for me! No blood shed, a tiny bit of sweat whilst trying to get through on phone, and only tears of joy when I fixed it all by myself.
Posted on Jun 02, 2009
Thanks for using FixYa. The start and pre-wash usually flash due to a clogged drain hose or the water pump. You’ll need to drain the water out of the base and also check to see if there's something stuck inside the pump or the drain hose connected to the pump (pump is usually located at the bottom and towards the back of the washing machine). If the drain line isn't clogged, you may have a problem with the water pump such as a frozen pulley or a broken impeller. If that's the case replace the water pump. Please do accept the solution if the issue is resolved or else revert for further assistance.
Posted on Feb 18, 2010
Hoover (Nextra series) washing machines
The 'Start' & 'Pause' LED's will flash together to indicate the error code. You have to count the flashes within each 15 second period to get that error code. The start and the pause LED's will flash together at 1Hz (i.e 1 flash per second) within that 15 second time frame, then will continue and show again within another 15secs and so on.
1 Flash = Interlock fault
2 Flashes = Fill time-out
3 flashes = Drain time-out
4 flashes = Overfill fault presure pipe blocked
5 flashes = NTC error
6 flashes = faulty control board
7 flashes = Motor jammed
8 flashes = Tacho fault
9 flashes = Motor triac on module board
10 flashes = Prog Selector or wiring fault
Posted on Aug 10, 2010
It appears your timer/main controller/CCU has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question $#@!
Posted on Sep 19, 2010
You have a fault inside your timer, These can be repaired but due to the age of the machine it may or may not be worth while repairing, The machine is sticking due to a contact issue somewhere inside the timer.
Posted on Mar 09, 2012
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