Question about SanDisk Sansa e260 MP3 Player

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No songs my sansa e260 froze, my mom formated it and fixed the problem, now when i plug in my mp3 the songs are in my sansa. but when i un plug it, and turn it on, the song list says its "empty".. and......the small icon that is on the bottom task bar that you need to safely disconnect your sansa disappears within the first 5 second of disconnect it i have to hold the power button for a while.... CAN ANYONE HELP ME...THIS IS DRIVING ME CRAZY...WTF!!!

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Re: no songs

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

Posted on May 23, 2008

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After deleted all the songs from my sansa e260 it's just froze

hook it back up to you computer the select start,mycomputer,e250, right click on icon and format device

i had the same problem with my sansa

Aug 01, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Doesn't recognize some songs

change the format of these songs like the other ones.

Sep 28, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

E260 has only one sound track

If you are speaking about one song or album, that song/album is corrupt or in the wrong format and must be deleted off you player. Convert the song/album to mp3 format (this is crucial), and you can then reload it.
If you mean you are only getting one track of audio, as in, sound is only coming out of one earphone, then the headphone jack is damaged.
-Tha Mp3 Doctor

Sep 13, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer


I'd suggest formatting it and synching all the music back onto your mp3 player. Formatting it deletes all the music from it by the way.

To format:
1. Open up your Windows Media Player.
2. Right-click on the Sansa e260 in the menu on the left and click format.

There's also a more complex method, so if that method doesn't help just comment.

Aug 20, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

The screen is turning white when I change song

You could possibly try recovery mode?

or formatting it and starting over, see if that helps

easy way to format

1.Shutdown player
2.Hold Rec button
3.Turn player on
4.Plug your player into the PC
5.Go to My computer
6.Find a Icon named 16Mb Format
7.Open that and make a new text file
8.Name it sansa.fmt
9.unplug player and it will say Formatting.....
10.when its finished it will reset , or shut off, when its done turn it on and see if that helps

May 08, 2008 | SanDisk Sansa e260 MP3 Player

4 Answers

My sansa froze

have you tried restarting it?

Dec 15, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e260 has lost my songs and other problems

Sounds like the device may be full.

The device has 2 modes, if you put music on in either mode, you cannot see it in the other.

Easiest solution is to format the device and remove everything and then transfer them back in 1 specific mode.

To format in My Computer>Device Name (e260)>Right click and select format.

Best of Luck.

Oct 13, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

A bunch of little problems!!

Hi moogle. Normally a 4GB player should hold about 1000 songs, but then again there are disclaimers from companies that it depends on the file format and the length of the songs that you download to the player. For example, an MP3 file is twice as large as a WMA file, etc. Well, granted you're downloading songs of about 3-4 minutes average length, then there may be a possibility that some corruption has taken place in the memory of the player. You may need to format the player to completely remove these corruptions. Here's how to format your E260: (1) Set your player to MSC mode by navigating its Menu as follows: Menu > Settings > USB Mode > "MSC" (2) Plug your E260 to your computer (are you using Windows XP or ME?). Your Operating System should recognize the player as a "Removable Disk" and will be assigned a drive letter. (3) Right-click on the drive letter corresponding to your Sansa E260, then select "Format" (4) When the Format window appears, make sure that the file system type is set to "FAT32", and that the "Quick Format" checkbox at the bottom of the window remains un-checked. Click "Start " to begin the process and follow the on-screen prompts. Formatting the player, though, will erase all your files but will clear the player of any corruption. Make a back up if you wish before formatting. (5) Unplug your player and switch the mode back to MTP if you like. MTP is used for subscription songs while MSC is generally used for non-licensed songs (like songs from Limewire, songs ripped from CD's, etc.). (6) Transfer your songs again to the player I hope this helps. Normally this would solve the little glitches in your player. If it doesn't, leet me know... there may be another solution I could offer. Syd :)

May 08, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Creating+ Saving Playlists and Doubled Songs

If you open the Sansa as normal Win file directory, can you see them? Is "Show Hidden Files" enabled in the file options?

Jan 01, 2007 | SanDisk Sansa e260 MP3 Player

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