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Is it just that selection, or is it the entire shelf? If you've got a voltmeter check the lines in to see that it's actually feeding power to the motor, as it could be loose/misconfigured wiring. If that doesn't work, and it's possible, try using a known functional motor in that selection. If it works, you've got a bad motor to replace, if it doesn't work it might go back to the main board. I'm not terribly familiar with Rowe equipment, but with most snack units it's just a matter of switching things around until you've found the bad part or other problem- good luck!