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Air is controlled by the damper located in the top portion of the refer section behind the ice maker assembly. Make sure the damper can open and close. If stuck open, this would allow air to enter all the time and cause freezing. Most likely the issue is found the the damper has failed to close when needed causing freezing. Double check the temperatures to the freezer, it can"t be any lower the -2 degrees, but you can raise it to 2 degrees to see if this corrects your temperature issue. The software was designed to bring in air from the freezer to produce ice first, then migrate to the refer section, if too cold for the freezer it would migrate into the refer causing freezing of veggies and produce. I hope this information helps.
All the wine chiller set 2 temp red and white, red wine temp only for 18- 20 oC , your using white wine don't set red wine temp , set only for white temp mode,white and red wine set temp are different temp