Question about Card Scanning Solutions Scan2Contacts Pass-Through Scanner

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Scanner won't scan business card with Scan2Contacts

I have uninstalled and reinstalled software, cleaned and calibrated scanner. Scanner won't scan a business card.

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Posted on Jan 02, 2017

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SOURCE: My scanshell 800 DXN has started scanning lines

I am very familar with the scanshell scanner you have I have repaired several of them in the past.

There really isnt anything that wrong with your scanner it just needs to be calibrated. When you purchased it there was a calibration sheet included in the box that you need to use I hope you still have it. If not go here to purchase some new sheets http://www.scanshell-store.com/accessories.htm They used to be free but when I looked at there web page they are not listed any longer. Also here is a link to a 800 manual which describes how to run the calibration process http://www.id-reader.com/ftp/applications/manual/scanshell_manual.pdf This will correct your problem and your scanner will be as good as new again.

I hope this helps you out and if it does please leave me some feedback.

Posted on Apr 02, 2011

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1 Answer

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Uninstall all drivers and scanning software. Switch off the comp and Scanner, restart the scanner first and then the computer. Then reinstall software again

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First thing you'll want to do is reboot and try again. If you do that and you still get the same thing, then you'll need to see what other programs may be running, Ctrl+Alt+Del and then Task Manager (assuming you're in Windows) to see what other programs are running. Close other running programs. Yoiu may also need to identify any hardware or software that you may have recently installed (especially other scanning or TWAIN devices such as scanners, All-in-one devices, digital cameras, web cam, etc.). You may need to uninstall and reinstall the scanner software, though I wouldn't expect that to cause the scanner to be busy.

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Hello, I am getting the following error message Scanner is busy, operation can not be completed. Canon DR-6080/7580/9080C Driver Version 1.3.10502.17001 (-4437) I need some assistance. Thank...


Uninstall all drivers and scanning software. Switch off the comp and Scanner, restart the scanner first and then the computer, reinstall drivers and scanning software. Pls run scandisk on the Computer and ensure the OS is okay.
S. Mohan

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Xerox Documate 152 - Scan quality is now V.BAD!


I would go to Xerox.com and look up their knowledge base. Here is a copy of data from their site related to this problem:

Symptom: Scanned images have poor image quality, are fuzzy, unclear, or hard to read.
Cause: There are several things that can lead to poor image quality including the scan settings, dirt on the scanner, and driver problems. Solution: Note: If you scan as a PDF file and your scans look fuzzy when viewed in PaperPort, try right clicking on the file and selecting "Open" to open them in Adobe Reader. If they display fine in Adobe Reader then there is nothing wrong with the scans, it is simply that they are not being displayed well in PaperPort.

The following solutions can help resolve poor scan quality.

Solution 1 - Adjust the scan settings

Try increasing the resolution of your scan. 300 dpi to 400 dpi should be clear for most images
  • If you are scanning in Black and White, try Grayscale or Color. Some images will not display correctly in Black and White
  • You can also try adjusting the brightness and contrast
  • Note: For information on adjusting your scan settings, refer to the user guide for your scanner
Solution 2 - Clean and Calibrate the scanner

Note: Calibration only applies to sheetfed scanners.

Use the link below for instructions on cleaning and calibrating (if applicable) your scanner:
Solution 3 - Reinstall the scanner driver Select a link below for instructions on reinstalling your scanner driver:

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3 Answers

SOFTWARE FOR TRAVELSCAN 860


Hi

Here it is:


TravelScan 860
32-bit Windows 98SE/ME/2000/XP: TravelScan 860 V3.2.0.0 [345 KB]
Calibration Note:
To calibrate your scanner use the back of a plain clean white business card.





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1 Answer

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could be a software issue, uninstall and reinstall the scanner software.. the uninstall option should be available on the scanner software folder found in start>all programs..

reinstall the scanner software using the disk that came with it.

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Try updating your scanner driver/software to isolate the problem. If same issue still occurring after uninstalling/reinstall, then source of the problem may be a CCD/lamp failure or some sort of dust, lint, on CCD causing calibration failure.

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Hi, Have you tried these possible solutions; 1.Clean the surface of scanner bed. 2.Uninstalled/reinstall scanner driver/software. 3.Check scanner manufacture web site for driver/firmware updates. 4.checked the underside of the scanner glass for lint, dust that may cause a bad calibration.

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