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Tivo Premier xl4 won't work right with Charter Cable tuning adapter

Local channels, home shopping and religious channels are all I get, even with tuner adapter. Been trying over a year. Any suggestions.

Posted by Anonymous on

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You need to have a cable card from Charter inserted into the TiVo, and it'll have to be "paired" with the equipment at the cable company's head end, and on top of that, if they do what's called Switched Digital Video, where some channels have to be specifically asked for every so often to get put on the cable at "some carrier frequency", you need what's called a tuning adapter which is a separate box that connects to the TiVo via a USB cable, and which also connects to the cable company cable (best way is with cable splitter so that one leg "dead ends" at tuning adapter).

First you need to take the tuning adapter out of the system entirely and make sure the cable card is working. Then you can add it back into the mix.

And you may need to harass Charter's customer service department a lot to get this stuff to actually work.

A good place to ask further questions about this is the TiVo Community Forum (which is not an official TiVo, Inc. site), which is where lots and lots of knowledgeable TiVo users hang out and help each other.

http://www.tivocommunity.com/tivo-vb/index.php?

Posted on Jul 27, 2014

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SOURCE: tivo not working correctly

Cable chanels an dtv chanels are not the same

Posted on Oct 30, 2007

  • 1 Answer

SOURCE: Tivo won't change my TV Channels anymore with direct cable

I re-did the guided setup in the Tivo under Messages & Settings/Restart-Reset System/Restart menu section in Tivo. Once I did that, it cleared this issue, even though I didn't have to change any of my settings thru this guided setup. I tried a reset alone first, but that did not fix it. Only this fixed it. We had lost both power and cable during a recent tree fall in a storm, and when both were restored, this problem started. I have a cable coax directly in the back of the TV (no cable box/IR etc) and the system is on a home wireless network. I actually have 2 identical Tivo's in the house set up the same way but only one had this problem. The other worked no different after the outage.

Posted on Oct 13, 2008

  • 1 Answer

SOURCE: TIVO DVR : Won't Change Channels

Set up your infrared blasters connected from your IR port on the Tivo and by placing the two lead lights in front of your cable box so it (the cable box) can read the signal.  Then go to Channel settings accessed through Tivo Central and follow the questions. It will ask you to change channels until the remote is working correctly.  This all worked on a different "input" on my Mitsubishi TV (it has multiple inputs.  I have the cable input on a different "input" to make it work.  Hope this helps.  Call TIVO tech assistance because they are the ones who talked me through this.

Posted on Jan 15, 2009

  • 1 Answer

SOURCE: How To Hook Up Tivo Series 1 With A Digital Cable Box?

http://support.tivo.com/app/answers/detail/a_id/1350

Posted on Aug 21, 2009

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Do you have a Tivo Premier and are you experiencing wireless communication...


Recenty, I discovered that devices were dropping off of my wireless network (Netgear N300 wireless N with DSL modem). After trial and error, the solution to the wireless communication problems was to create a wireless N bridge using the Tivo Wireless N adapters.

To use this feature, you will need two Tivo wireless N adapters. One wireless N adapter should be set to bridge and plugged into an available ethernet port into your router. The second adapter should be set to client and plugged into the ethernet port in the back of the Tivo Premier. Once the power has been applied to both wireless adapters and the Wireless adapter (connected to the router) has connected to an available address on your router, press and hold the button (on top of each adapter) to establish a secure wireless connection between both adapters.

Once each adapter has established communication, you will have a separate 5Ghz Wi Fi signal (as well as a channel )dedicated to you Tivo devices throughout the house. Each Tivo Premier added to the house should have the wireless N adapter and connected using the secure connection to the wireless bridge by pressing the button on each adapter (the one on the router as well as the one on the Tivo to install).

If sucessfully installed, you should be able to connect to all Tivos on the network for management as well as streaming. If communication between the Tivos isn't successful, you will have to restart each Tivo and establish a new connection to the Tivo service.

Another suggestion when using the wireless N adapters is to setup a static IP address on each Tivo that is higher than the IP address assigned to the wireless adapter. Each Tivo utilized two IP addresses for each device (one for the adapter and one for the Tivo). You may have to check the router administration screen to determine the IP addresses used for the wireless adapters before establishing a static IP address for the Tivos. If you assign static IP addresses to each Tivo, you will have to restart each Tivo and reconnect them to the Tivo service to establish proper network mapping.

With this wireless network configuration, you will ensure that your Tivos are connected to the service using high speed, dedicated wireless N communication for streaming purposes between the services offered while not impacting other computers, servers, video game machines, and tablets that are connected into your house.

Since the Roamio uses a built in wireless adapter, you may not have success in adding a Roamio to the wireless bridge created on your router unless you disable the built in wireless adapter and purchase the external wireless N model from Tivo.

Instructions on setting up wireless bridge can be found at this location:
http://support.tivo.com/app/answers/detail/a_id/1590/kw/wireless%20n%20adapter

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In our home, with the number of movies, shows/sporting events/etc. which we record, that would be totally unacceptable!

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Plug back in and do a complete restart from scratch - like you did when you first set up TiVo.

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I re-did the guided setup in the Tivo under Messages & Settings/Restart-Reset System/Restart menu section in Tivo. Once I did that, it cleared this issue, even though I didn't have to change any of my settings thru this guided setup. I tried a reset alone first, but that did not fix it. Only this fixed it. We had lost both power and cable during a recent tree fall in a storm, and when both were restored, this problem started. I have a cable coax directly in the back of the TV (no cable box/IR etc) and the system is on a home wireless network. I actually have 2 identical Tivo's in the house set up the same way but only one had this problem. The other worked no different after the outage.

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Set up your infrared blasters connected from your IR port on the Tivo and by placing the two lead lights in front of your cable box so it (the cable box) can read the signal.  Then go to Channel settings accessed through Tivo Central and follow the questions. It will ask you to change channels until the remote is working correctly.  This all worked on a different "input" on my Mitsubishi TV (it has multiple inputs.  I have the cable input on a different "input" to make it work.  Hope this helps.  Call TIVO tech assistance because they are the ones who talked me through this.

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