Question about Kenmore Elite 45986 Front Load Washer
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Posted on Jan 02, 2017
You don't open the rear panel. This is a typical symptom of a lid switch problem. The link below will explain how to access it. If you open and close the lid, you should hear a "clicking" sound as the lid switch is activated. If you do not hear the switch, check to make sure the lid strike in still intact. This is a small plastic piece mounted on the lid that pushes down on the switch through a slot on the wash tub opening on the right hand side. If this piece breaks off, it will give the same symptoms of a broken lid switch. Next, check the two mounting screws on the right side of the wash tub opening to make sure they are tight. These are the mounting screws for the lid switch. Sometimes they come loose and the switch does not make proper contact. If you attempt all these preliminaries, and the switch still does not seem to be working properly, replace it. A replacement can be found at searspartsdirect.com. Just type in your model number and the part will be located under the "Top and Cabinet" heading as item number 11 (Part number 3949238). For instructions on how to replace a lid switch, click on the following link:
I hope this helps you. If you have questions, please let me know.
Posted on Aug 07, 2008
The symptoms you describe are typical of a lid switch malfunction. The lid switch is usually located on the right hand side under the cabinet. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the right side of the wash tub opening. Make sure the lid strike is still on the lid and intact, first. Then, check the mounting screws that hold the lid switch in place (two screws along the tub rim on the right hand side). Often all that is required is to tighten up the mounting screws and this will realign the lid switch where it can be properly activated by the lid strike. If the lid switch is broken, you can find a replacement at searspartsdirect.com. Select "Search by Part Number" and enter the following part numbers: The lid switch is part #3949238 and the lid strike is part #350733. If you do not wish to order online, take the part numbers provided by Sears and go to your nearest appliance parts retailer. These are common parts that most will carry in their store inventory. The following link explains how to replace the switch:
This is a very inexpensive repair that you can easily accomplish on your own. I hope you find this information helpful. If you require additional assistance, please let me know.
PS This is a common problem experienced by this line of washing machines. To prevent future failures, do not slam the washer lid or place anything heavy on the lid. Repeatedly slamming the lid to get it to work, or manipulating the timer can can more potential problems.
Posted on Oct 08, 2008
1. Remove the lower panel under the door by loosening the three screws
under the bottom edge on the front of the washer. HINT: If you prop up
the front feet of the washer with some small blocks of wood, this will
make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.
Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.
Posted on Aug 01, 2009
We experienced the same thing. I was able to restart and locate the noise to the water pump. After disassembling the water pump found the impeller shaft sliding out. For some reason this shaft will not stay in place. Had to order a complete pump assembly as the electric motor is not available.
Posted on Jul 13, 2010
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