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Volume turns down by itself until it says VOLMIN

The unit turns the volume down by itself, until the front panel says VOLMIN, as if the turn volume down button is physically pressed. This is permanent, I cannot use the unit because the volume is always turning down. It's constantly beeping while doing this. The unit is a HT-D6730W/ZA.

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  • Vince
    Vince Nov 25, 2015

    I actually contacted Samsung directly through online chat and they had no explanation as to why this is happening. I noticed however that the particular model that has this issue (in my case HW-F450) has been discontinued.



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I have a Samsung home theater system model HT-D6730W. I have had some issues with the volume turning itself down till it says volmin. I've seen that I'm not the only one with this issue!!!! I have tried all the suggestions that were posted. Doing a hard reset, changing settings, I bought a cooling pad for laptops Hopi g those would fix it. I called Samsung support Which was a joke!!! I took the putter cover off and cleaned all the dust from the unit, removed batteries from remote, removed all cable connection on the back of the unit other than the HDMI cable going to the tv. Having done all that the unit was still turning its self down. I'm a bit of a tinker and so while the cover was off of the unit, displaying all the delicate stuff inside, I turned on the home theater system and played a movie set the volume to a good listening sound. When it started to turn it self down I remove the wide wire ribbon from the main circuit board going to the touch panel on the front of the unit. Voila!!! Sound quit going down!!!! I unplugged unit and removed front touch panel and cleaned all dust from the inside of it. Put it all back together. Tested. Still doing it. Removed the touch panel again and this time I disconnected the small wire ribbon for the volume touch buttons. Reassembled and tested. NO MORE ISSUES!!! Everything on the front still works other than the volume buttons. You can still change the volume using the remote!!!! I hope this finds everybody that is having this issue with there unit.

Posted on Aug 25, 2016

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  • Graham
    Graham Sep 14, 2016

    Thanks for that. I had the same issue except that the volume would go to MAXVOL. I was about throw the whole thing out when I saw your solution. I unplugged the power; unscrewed the cover and lifted it off; popped the front panel off (after disconnecting the wide connecting strip): pulled out the small strip connecting to the front volume buttons and reassembled (don't forget to reattach the wide strip). So far so good. Again, many thanks :o)

  • Kerian Robinson
    Kerian Robinson Oct 24, 2016

    Saved me too thanks Bill!

  • Drew
    Drew Apr 15, 2017

    Thank you so much for your post. I have the same problem with my Samsung HT-E6750W. I tried various things, even locating a small cooling fan underneath the volume control. This seemed to work for a few days until it didn't. Finally I bit the bullet, having not much to lose and disconnected the onboard volume connection on the inside of the front panel just as you said. So far (early days yet) things look good - even without the cooling fan. I am amazed at the number of posts all over the internet relating to fading volume on Samsung electronics, including HTS's, DVD players and even their TV's. I would advise people not buy shares in Samsung - they seem to be blighted AND unhelpful. Goodbye Samsung.

  • Daniel Flare
    Daniel Flare Jul 30, 2017

    Thank you Bill. It helped for me too. Saved me some money getting a replacement.

  • Steve Hallworth-Cook
    Steve Hallworth-Cook Oct 11, 2017

    I have a HW-J8500 soundbar that reduces to MINVOL when swithed on. I followed your info and disconnected the ribbon going to the top panel switches and it now works great. We dont need the switches as everything is controlled remotely. Thanks for the info!!

  • Steve Hallworth-Cook
    Steve Hallworth-Cook Oct 11, 2017

    I have a HW-J8500 soundbar that reduces to MINVOL when swithed on. I followed your info and disconnected the ribbon going to the top panel switches and it now works great. We dont need the switches as everything is controlled remotely. Thanks for the info!!


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The quick fix is to unscrew the cover and also remove the faceplate. There is a very small brown ribbon connecting to a slot where It is labeled in small lettering "vol + / vol -". That ribbon will disconnect the front volume touch panel. That has solved my issue. I own the Samsung Home theatre with the vacuum tubes.

Posted on Dec 10, 2017

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  • Master
  • 817 Answers

Could it be your remote that is the problem? Take the batteries out and see if it stops happening. If it does then your remote is faulty.

Posted on Nov 25, 2015

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a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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SOURCE: Bose 321 system - volume is stuck at 30

You'll need to go into the main menu and there is where you can change your on volume, minimum volume, and maximum.

Posted on Apr 02, 2009

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I belive that you have a lot of dust how is gatherd behind the system in the amplifier and it is preventing it to cool down you need to blow it clean and make sure that you keep the system gets cool air

if the temp in the amplifier gets to high it shut down the system instand of burning it very clever solution from the manufacturer

you have a very good system good luck

Posted on Mar 15, 2009

SOURCE: RCA RT2770 receiver won't turn on

it is a high power switch to get it fixed it will cost about 100 $

Posted on Oct 20, 2008

  • 1 Answer

SOURCE: When volume button is pressed it does not stop going up or down

You can also use the cancel button on the SC-BT100 remote to keep the sound volume from accellerating up or down if you don't want to take the time to unplug for the 5 minutes, if your watching something and don't want to miss it.

Posted on May 19, 2009

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SOURCE: samsung ht-q80 won't open tray

protection error message means that your unit's fan is not working

it is a feature to keep your unit from overheating

check if there is anything blocking the fan of your unit from rotating

if problem still persist replace the fan

Posted on Jul 02, 2009

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