Question about Price Pfister Ashfield Single Control Lavatory Faucet ...
Cannot remove to replace the cartridge
Posted by Anonymous on
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Posted on Jan 02, 2017
Re the 'falling handle' issue, I think you misunderstood the problem, jgwhomeequip. Unfortunately for me I bought *two* similar Price Pfister faucets and both had the same problem - the water wouldn't stay on and the handle just wouldn't stay up.
I took mine apart looking for something to adjust, fruitlessly. Put it back together and have lived with it like that for ~2 years.
Finally I decided to not be a knucklehead any longer and call the manufacturer. Once I got through to their rep (on a Saturday no less!) she helped me identify the model I had (a 533-50SS, just FYI), and asked me 'what finish'? I replied 'stainless steel' and she promptly replied, 'I'm going to mail you out new lighter handles to replace the ones you have'.
Brilliant! Gold star for PP for standing behind their product well past the warranty for what was apparently a common problem. Replacing the handle will take about 10 seconds per faucet.
I only wish I had got of my a$$ and called them 2 years ago.
Consumer Service Department:
7:30am to 4:00pm PST, Mon-Sat
Hope that's helpful to somebody.
Posted on Apr 04, 2009
It may also be a missing weight on the sprayer hose, or that the sprayer hose is obstructed. Open up the cabinet under the sink and look a half-loop of the sprayer hose that should be hanging down from the underside of the faucet. It must be able to descend without obstruction as you return the sprayer to the body of the faucet. If it is resting on a box of dishwashing soap or otherwise obstructed, then it doesn't have it's full weight to counterbalance the weight of the sprayer head. Capice? It needs the weight of the hose to 'weight it down'. Also, there should be a donut-shaped weight around the hose that should be able to freely slide to tha lowest position of the half-loop as the sprayer is extended and returned. Make sure that's working too.
Posted on Apr 04, 2009
SOURCE: We cleaned our price pfister
You more then likely replaced the diverter washer backwards. There is a washer/gasket that has multiple holes (2 or 3) and it is probably just rotated 180 clockwise (or counter).
There are very few moving parts in a faucet so this should fix it.
Posted on Apr 13, 2009
SOURCE: I have a Price Pfister
Hi adheinen. In order to remove the side sprayer and hose from the diverter tee you must push the hose connector into the diverter and then push the grey ring in. Then pull out the hose connector. Here is a video showing exactly how this is done. Joe
Thanks for choosing Fixya!
Posted on Nov 27, 2010
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