Question about Husqvarna Viking 1

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Device disconnected message

When in embroidery mode, machine recalibrates and then displays message device disconnected

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  • Husqvarna Expert
  • 371 Answers

Sounds like cable has become disconnected inside machine or emb unit. Have it checked by authorized Viking Dealer. Check website http://www.husqvarnaviking.com/us for nearest Viking dealer.

Posted on Oct 16, 2014

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Posted on Jan 02, 2017

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  • 201 Answers

SOURCE: Embroidery unit

Do you have a hoop already on when you first re-calibrate the embroidery arm? You need the embroidery arm ONLY when you first turn on. Don't put the hoop on until you are ready to start embroidering. If this is not the problem, try re-loading the machine operating system. If you did not save your floppy or USB file, go to Husqvarna website and download the latest one, and re-load it. (Be sure to select the correct file for your particular machine i.e. floppy or USB.)
Pamsquilt

Posted on Oct 19, 2008

  • 201 Answers

SOURCE: embroidery says device not connected

Where are these messages appearing? In your computer embroidery software or on the machine's screen?

Posted on Aug 11, 2010

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1 Answer

Why does the embroidery arm repeat the calibration process over and over?


Take it back to the dealer. There may be a glitch with the software update that was installed on your machine.

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Are you using the touchscreen? It may need to be calibrated. The adjustment is found in the setting menu. Are you having trouble with any other parts of the touchscreen? If yes, recalibrate it.

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Embroidery unit device disconnected


Sounds like cable has become disconnected inside machine or emb unit. Have it checked by authorized Viking Dealer. Check website http://www.husqvarnaviking.com/us for nearest Viking dealer.

Feb 14, 2014 | Husqvarna Viking 1

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Embroidery unit of Designer se


Sounds like cable has become disconnected inside machine or emb unit. Have it checked by authorized Viking Dealer. Check website http://www.husqvarnaviking.com/us for nearest Viking dealer.

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My Husqvarna designer SE embroidery unit keeps giving an error message "install hoop correctly". I've checked everything but can't get around the message. can anybody help ,?


You have probably got the machine set to use a different size hoop. Click on the hoop icon and change it to the size you are using. Hope this helps you.

Aug 04, 2013 | Husqvarna Sewing Machines

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Embroidery says device not connected


Where are these messages appearing? In your computer embroidery software or on the machine's screen?

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Try touching around the button on the screen.  Touch above, below,left & right moving farther away from center. At some point it may clear. If so, use the same method to calibrate your touch screen in the "set" menu.  If not, go back to your repair facility and have them recalibrate in the service mode.

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Designer 1 touch screen freezes


Static Electricity and Designer 1:
The designer 1 is susceptible to static electricity. They sell static removers for electronics. Try that 1st. Don’t spray your machine, just the rag and wipe the machine. Endust for electronics makes a pump spray and you can even use it on the screen (DONT spray the screen). Then try to recalibrate the screen in the set menu. If you can’t get into the set menu keep trying until you can otherwise, there is a way to get into the service mode to set it.

Feb 25, 2009 | Husqvarna Designer I

1 Answer

Embroidery unit


Do you have a hoop already on when you first re-calibrate the embroidery arm? You need the embroidery arm ONLY when you first turn on. Don't put the hoop on until you are ready to start embroidering. If this is not the problem, try re-loading the machine operating system. If you did not save your floppy or USB file, go to Husqvarna website and download the latest one, and re-load it. (Be sure to select the correct file for your particular machine i.e. floppy or USB.)
Pamsquilt

Aug 10, 2008 | Husqvarna Designer I

5 Answers

My touch screen doesn't always work. Sometimes I have to touch all around the square and even then, it won't come on. At times, it stops working when I want to change patterns. It seems to work most of the...


Yes, I have a solution for this problem. Your screen needs to be recalibrated and you can do it yourself. Don't you wish they would just tell you this stuff instead of charging you an arm and a leg? Here's what to do: Before turning on the machine, press the start/stop button, the reverse button, and the needle position button all at once with one hand (one finger on each button). Hold them down and turn on the machine. What will come up is a recalibration screen. You will see the numbers 1-5 with a little plus sign beside them. Find a small blunt object (I used the tip of a mechanical pencil with the lead in instead of out) and while holding the start/stop button, touch the plus sign beside 1-5 in numerical order. Then, turn the machine off and on again in the normal way. This should recalibrate the screen. Pass it along, people! This is something no one should have to pay for!

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