Question about Bose 321GS Series II System
I hooked up unit to new sharp aquos hdtv 32". Can't get dvd/cd to play and I can't get unit to eject. Any ideas?
SOURCE: Bose 321 DVD Stuck Won't Open
This can happen if the disc has been put in upside down accidentally, if both sides are highly reflective (e.g. blank recording discs). If so, you need to get the system to eject the system before it attempts (and fails) to read the wrong side of the disc:
On the back of the Acoustimass module (sub woofer) is a power switch. Use this to the turn the system off and wait 30 seconds. Switch it back on, the media centre flashes up "Bose 321" - press the eject button firmly once as soon as this disappears. If this works, contact Bose with the serial number from the media centre to see if the system needs a (free) software update (a disc they send in the post) - just in case the system is having general disc reading issues.
However, it may be that the drive has failed - it's a mechanical part in a mass produced system so this is not unreasonable, just disappointing. But because you have bought a premium system, the company will rush to help you - call them for a repair and explain you need the disc back urgently. they'll probably arrange an urgent, fast turnaround repair....
Posted on Jan 16, 2008
SOURCE: Bose 321 DVD drive failure
Found another help site similar to FixYa where a person had posted that they successfully replaced their failed DVD ROM drive in their BOSE 3-2-1 Series I unit with a later model Toshiba SD-M1712 drive. There are 2 plastic trim bits and the metal DVD drive unit cover that need to be swapped between the old drive and the new PC type drive to complete the repair. I located and ordered a new drive and spent last evening removing the old drive from the BOSE. To remove the old drive all that is really necessary is to remove the lid from the BOSE unit and pop off a black steel holdown assembly across the top of the failed drive. Once that is done the old just drive lifts out and the replacement is virtually the same as swapping out a drive in your PC. I am awaiting arrival of the replacement OEM drive ($25) from some place in Texas. This just may work. BOSE wants hundreds of bucks and several weeks to repair their crappy unit. I will never purchase BOSE again. I had to also purchase a power supply in years past for this very lightly used unit and that was $300 and a lot of aggravation using the BOSE repair system. I have trouble just throwing this unit away because we spent $1000 hard earned $'s to buy the "best". I was certainly fooled. If this doesn't work I'm only out $25.
Posted on Dec 10, 2008
NO NEED TO TEAR APART OR REPLACE THE UNIT! JUST TURN OFF THE UNIT, LEAN IT FORWARD AND A LITTLE DOWNWARD AND HIT THE LOAD BUTTON AND IT WILL OPEN. THAT'S THE TRICK!
Posted on Dec 30, 2008
SOURCE: hooking up bose 321 to my tv
I am about to go through the same process. I have a Bose 321, and am on the verge of getting a HDTV. From what I can figure, the Bose can play a dvd and input it to the HDTV via video and audio output plugs off the back of the Bose to the audio/video input jacks on the back of the new HDTV. I think individual cables will have to be run for each. They usually are red or white, sometimes green or blue. I am sure everyone has seen these in their life. The Bose 321 technology only had what was called an S-Video cable output for the best picture, which is how my current tv gets it's Bose signal, but now HDMI seems to have superceded S-Video. Therein lies an obstacle to be overcome.
Posted on Jan 29, 2009
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