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hey, i had the same bloody problem, exactly the same. but after i removed and inserted my battery several times, it was fine!!! ANd the keypad works fine now.
Yes, both the external keypad and the PCB assembly are relaceable. Here is one that I found online for $59 and change. http://www.cellulardr.com/0171038A01.htm . If you visit some other online resources you may find an instructional video on how to replace the PCB assembly and the tools required. Hope that helps.
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