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Can not get my topaz 20 to recognize my metal 180 x 130 hoop

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Posted on Jan 02, 2017

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SOURCE: HUSQVARNA TOPAZ 20 SAYS TO ENTER CORRECT HOOP. THE

Your embroidery unit needs to be re-calibrated. Check your user manual to determine if that's something you can do. Otherwise, you'll need to have an authorized Husqvarna Viking dealer do the calibration and make sure the hoop sensor is working via the service menu. You can find authorized dealers close to you at the Husqvarna Viking website - http://www.husqvarnaviking.com/us Good luck.

Posted on Sep 25, 2009

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1 Answer

I have a topaz 25 viking embroidery machine my screen keeps telling me to attach the correct hoop and I already have and he keeps telling me the same thing and won't embroider


Try removing the hoop, then replace it. When you replace it be sure to push hard so it snaps into place. If you don't hear or feel the snap, it is not in all the way.

Feb 24, 2015 | Sewing Machines

1 Answer

How do i add a 40 x 40 hoop to my topaz 30


It clips onto the small hoop that came with the machine. You will have to calibrate for the new center.

Feb 01, 2015 | Sewing Machines

1 Answer

How do i get my topaz 30 to accept the hoop installed?


Go to My hoops and add that size hoop. Make sure it is checked. Then select the hoop in the area for the hoop you are going to use. Make sure your design will fit in that hoop or it will reject it. If that does not work you may need to update your machine online.

Sep 07, 2014 | Sewing Machines

1 Answer

Husqvarna Viking Topaz 20 owners, maintenance, and parts manual


Question. I own a Topaz 20 - 6 months old. With my old Janome, I could open it up in two places to clean out dust and lint. I can't find a way to do this with the new machine. Does this mean every time I need to have it cleaned, I have to take it into a dealer? This will add up fast. I sew a lot.

Oct 13, 2012 | Husqvarna Sewing Machines

2 Answers

HUSQVARNA TOPAZ 20 SAYS TO ENTER CORRECT HOOP. THE CORRECT HOOP IS IN THE MACHINE.


Your embroidery unit needs to be re-calibrated. Check your user manual to determine if that's something you can do. Otherwise, you'll need to have an authorized Husqvarna Viking dealer do the calibration and make sure the hoop sensor is working via the service menu. You can find authorized dealers close to you at the Husqvarna Viking website - http://www.husqvarnaviking.com/us Good luck.

Sep 18, 2009 | Husqvarna Viking 1

1 Answer

My embroidery unit does not recognize my hoop size. I am using the 240 x 150 and I have the size selector set to the size. When I try to start my project the screen says to attach correct hoop size. I...


The first thing to check is the software version on your machine. Later versions are far better at recognizing the proper hoop than the earlier versions. The current version is 2.24 . Check this by looking at the bottom, right corner of the welcome screen when the machine is first turned on. The numbers in that corner are your software version.
If you are in the 2's, then adding the latest probably won't change this problem. Make sure that when the hoop is slid into position you do not go beyond the proper position. The release button on the hoop holder should drop down fully. If it is slightly raised, pull the hoop back toward you, without holding down on the button and see if it clicks down farther. If so, I recommend that you press the button just when you start the hoop onto the machine, then release it and as the hoop slides back it will click into the hole. Wiggle the hoop a little and the button should seat fully and then the machine should recognize it. If it still does not recognize the hoop, you may need professional attention.

Apr 08, 2009 | Husqvarna Designer I

1 Answer

Update for 150x150 hoop


If you have a light gray button then you need to have the embroidery unit upgraded. The hoop will fit on the machine, but the machine can not recognize the hoop. The new hoop holder that needs to be installed will have a second sensor trigger allowing the machine to recognize more hoops. The original holder only has one trigger and can only recognize earlier hoops.
Contact an authorized Husqvarna repair center to have your embroidery unit upgraded.

Nov 26, 2008 | Husqvarna Designer I

3 Answers

I have a futura 150 and I can't get it to change hoop settings. I will put the small hoop on it but it doesn't recognize it. What do I do to fix it. It will change it on the computer screen but doesn't on...


Do not switch on the machine with the small hoop attached. After changing the hoop reload (close and open again) the design or restart the software or select the small hoop manually from the menu.

Aug 26, 2008 | Singer CE-100 Futura Computerized Sewing...

1 Answer

Husqvarna Des 1.. won't recognize hoops


The embroidery unit needs to be calibrated. Can only been done by a trained dealer. you can relax, it is not a major issue and shuold not cost you a arm and a leg. Ask the dealer to also calibrate your touch screen and download the working hours on your machine.

Regards

dupina

Dec 11, 2007 | Husqvarna Designer I

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