Question about Epson Office Equipment & Supplies
Flatbed scans are fine
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Posted on Jan 02, 2017
Thanks for the tip...the problem is NOT a black line but a wide yellow line on the right side of the paper. It starts out about a quarter of the page in width and diminishes in size to about a half inch in width after many repeated scans.
The glass IS clean , and even when the glass had some smudges here and there, I never had a yellow stripe problem!
Scanner bulb is bright and even the entire length of bulb (no dark areas) so I don't think it is the bulb!
Posted on Dec 26, 2007
there might be a dirt or white out on the scanner unti.u need to have a lint free cloth and isopropyl alcohol.follow this instruction:
lift document cover.clean the white strip that is located underneath the cover on the left side of the white film.clean thin glass strip located on the left side of the scanner glass of the flatbed.tried making copy using adf.if copy has still black vertical line, clean the white strip and thin glass strip 3x and run your fingertip over the glass strip to check if u feel any debris or dirt.
Posted on Dec 09, 2009
Tips for a great answer:
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This article provides the self-diagnostic
steps necessary to evaluate top-to-bottom streaks that appear when
copying or scanning.
Important! This is seldom a scanner hardware failure.
The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.
Printed or Scanned Page Illustration
Who should consider this article?
Any user of an MFP or All-In-One printer experiencing the following symptoms:
Think of it this way:
Suggested Diagnosis and Fix
Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:
If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.
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