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Had shower installed. shower leaks from under the base of shower. What could cause this?


your shower pan and drain assembly may not be tightened adequately, you may have a drain to 'p' trap leak, or the enclosure itself may not be completely sealed to water leakage.

If you have any means to visually inspect the plumbing, or the surround from the back side, do so while the shower is running, to identify where the water is coming from.

May 03, 2015 | Plumbing

1 Answer

I bought a maax shower base. i am going to intall a cement board on the wall, water proof it and then tile over it. The shower base has a flange that is 1/4'' thick. do i install the cement board on top of...


There are two ways that I would do it depending on the width of the ledge on top of shower base. If you have enouch room I would shim studs with strips of material thick enough to bring the surface out even with flange on shower base. Then I would put cement board(wonder board) on wall and over shower flange to set on top of shower base. Finish seams on wall board per manufacturers directions,Let seam filler dry then seal with thompsons water seal or equivalent sealer. Let that dry then tile on that grouting and sealing with quality caulk at joint between shower base and tile.
If ledge on shower base is not wide enough then I would place cement board directly to studs then use filler strips on face of shower base flange to bring two surfaces flush. Water seal let dry and tile again coming down over top of shower. Grout and caulk to finish. P.S. I would use a siliconized latex emulsifier to mix in with grout. It gives a better ware proof seal. Hope this helps you. Good luck and thank you.

Jan 30, 2011 | Maax Acrylic Base for Shower - 102623

1 Answer

My newly installed tub pops like an oil can when I step into it for my shower. The tub was installed according to the instructions, with a strainer on the wall and no bedding. What can I do to make it...


not sure what an 'oil can' sound is... but ... if it is popping and creaking when you step into the shower then the base is not properly supported. there is a a gap or two between your floor and the base of the shower floor.

Jan 13, 2011 | American Standard Home

1 Answer

Trying to install a Maxx Neo-angle corner shower with prefab plastic base. No description as to how to affix the base to wall (no holes or tabs to screw into the studs)... Only instruction is...


Hello. You're not going to believe this, but MAXX says that the drain and the wall pannels (glued) will keep it in place if the floor is properly leveled before. Personally, when I installed mine (model 105525 - exactly the same installation instructions) I used silicone on the base at each stud area. it's secure, but not permanent, and won't allow an area for a crack to form.

Hope this helps.

Dec 14, 2010 | Maax Acrylic Base for Shower - 102623

1 Answer

I need to remove the Maax shower base and can not figure out how to remove the wedge retainer. do i need to actually cut the shower base to get the pipe detached to remove the shower base?


Hello, You shouldn't have to resort to that extreme. The drain unit that the retainer sits in is the part securing the base down, have a look at the diagram in this link: http://www.maax.com/Upload/docs/premium/technical/en/000_10014442_0904-2_E.pdf

The drain assembly should unthread and release the base. But sometimes they tend to work as designed.

The retainer is a compression fit (or should be... do you know the installer? they may have deviated from the described installation). Assuming a proper install, use a flat-head screwdriver and a utility knife to seperate the inside portion of the rubber seal of the retainer, from the plastic ring. The ring should now be able to be pried out, and the drain portion unthreaded.

If this helped, please rate a four-thumbs up. Thank You.

Nov 08, 2010 | Maax Acrylic Base for Shower - 102623

1 Answer

I have a Maax Tigress shower. This will be 3rd time I've taken shower door frame off base to recaulk. I have leaks where frame meets base. I don't think base is stiff enough, because I can feel it flex...


If the GE Silicone was used first then this may be the cause. For some reason the GE formulation does not adhere very well to new plastic/acrylic, however it does very well on most other surfaces. The mono brand is better for plastics/acrylic. If all of the GE silicone was not removed before the mono was applied then the mono formulation would not stick very well to the GE silicone that was not entirely removed. Unfortunately there is no easy way to do this other than with a plastic scraper tool and lots of elbow grease. Rubbing alchohol can be used to soften the silicone slightly and will not damage the acrylic, aluminum or glass. If the mono was applied first then the flexing will be the problem. The only solution to a flexing problem is to remove the shower unit and reinstall the unit in either a morter or sand base to provide more support for the shower unit. If you use a morter base ensure there is a vapour barrier installed between the morter and the shower unit as the chemicals/minerals in the morter will degrade the shower base over time. The downside to morter is that it will not flex and may cause cracking over time if and when the house shifts. A sand base will shift with the house.

Aug 21, 2010 | Maax Home

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We installed the shower 7yrs ago when we remodeled and the base around the drain cracked. now we are trying to replace the shower and they standard distance from the wall to the drain on our old one does...


Much as I hate to say it, if you can't find a matching shower base, you will have to move the drain. If you have concrete this is quite a job. I would certainly make every effort to find a matching base. I don't know the details of your setup but I assume there is no extra room under the base to plumb into the drain. Hope this helps. Good luck!

Mar 13, 2010 | Americh A3838NEO Neo Angle Shower Base...

1 Answer

Shower drain still leaking


Shower drains can be a real pain to install. If you have the screw in type with the rubber gasket and card then you need to take it appart again. The card usually rips and then the rubber is twisted out of place. Use clear bathroom silicone (not acrillic based) between the upper grill part and the shower base, lube the plascit nut & rubber with silicone grease (home depot) and throw the card (now crushed or soaked) in the garbage. Have someone hold the grill in place (needle nose pliers) while you put the rubber & nut on. Keep a close eye on the rubber as it can still get forced out as you tighten. Clean up the silicone before it sets. If you have the rubber wedge style then I would suggest that you buy a screw on type.

Mar 07, 2010 | Plumbing

1 Answer

Shower base


Sorry to say. the answer is no.
since it is a one piece. the only way for you enforced the tub is from under neath, which is from the inside.

Nov 14, 2008 | Home

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