Question about Hitachi Touro Computers & Internet
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Posted on Jan 02, 2017
SOURCE: click-click sound
If you can hear clicking then I am afraid there is a serious problem with the hard drive.
The noise you can hear is usually known as "the click of death" when referring to hard drives.
Most common causes are that the drive unit was dropped or mishandled or just plain old age
There is no known cure unless the data is mission critical
In which case you could sent it to a data recovery specialist but this is usually VERY expensive.
If you are advised to place it in a freezer or anything similar then that is up to you
but my advise would be to run from the person who may give this advise.
This is very old fashioned advice and meant for very old types of drives that used to get very hot.
If it a drive that was / is from an external enclosure then you could still use the enclosure
and just place a new hard drive in there.
Posted on Aug 26, 2009
Testimonial: "not what i wanted to hear but thank you."
One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.
Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
Hope this gives you the information you need
It would be very decent of you to consider the quality of our experts answers and judge them accordingly as you pass through FixYa.
Posted on Jan 21, 2010
Thank you for your query
If the hard drive is making a knocking/clicking sound, then unfortunaltey its on its way out.
The read arm that reads the metal discs inside the drive is heating against the discs, thus causing the knocking sound
I would recommned that you replace the drive ASAP
I hope this helps
Posted on Mar 01, 2010
Clicking sound is the motor trying to move the head. Unplug it and try gently tapping it from the side, it seem to help time to time with some drives. If that doesn't work, put it in a zip-lock bag and freeze it for 40 minutes and try again. If still doesn't come up, you're out of luck.
Posted on May 31, 2010
SOURCE: USModular Dragon Drive 2.5 just
The clicking sound you here is a sign the hard drive has physically crashed. If there is important data, consult a data recovery firm to try and retrieve what files they can- if there is modestly important data on the drive, try placing the drive in a freezer drive and place the bagged drive in the freezer for 48 hours. Once that is done, connect the drive- if it is recognized- BACK UP EVERYTHING YOU CAN. You will have only a limited time before the drive heats back up and likely recrashes the heads into the drive
Posted on Oct 07, 2010
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