Question about Dell E173FP 17" LCD Monitor

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Image go off

When i put on my computer, the screen of flat screen goes black , no image comes

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  • mandrew Nov 17, 2007

    When I turn the monitor on I have a picture for 2 secinds and then no picture. if I turn it off and turn it back on the picture returns for 2 seconds and the same thing happens.

  • Ryan Ferguson
    Ryan Ferguson Nov 19, 2007

    Same problem, I only get the picture for a second, then it vanishes though moniter is still on. I have to constantly turn it on and off for atleast an hour before the screen stays on.

  • abud Nov 20, 2007

    When I turn the monitor on, I get a picture for 1 second and then it goes black.

  • Anonymous Nov 26, 2007

    I have the same problem, the screen goes black. I believe that it is after the computer has been warmed up. Then the screen will go black. If I turn off the screen for ten minutes or so, I can turn the screen on again and the process starts all over again.

  • Anonymous Dec 10, 2007

    monitor flashes on then shuts off but green light is still on

  • Anonymous Dec 14, 2007

    When I turn the monitor on, the display is there for a second or two, but it is very faded and hard to see. Then the display goes completely black until I cycle the power agaon

  • dinkaragg Dec 24, 2007

    i am having same problem woith Dell 17" LCD monitor.

  • Anonymous Jan 11, 2008

    yeah i'm having the same problem... when i asked my tech guy about it... he said it could be a problem with the screen's power supply... whatever that means...



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I have had the same problem. I've just managed to get the monitor working again by VERY QUICKLY navigating through the monitor setup menu to the 'factory reset' option and hitting reset before the screen had a chance to blink off.

The problem I had is that the monitor suddenly goes black, but will come on for five seconds if I switch it off and on with the power button.

In that five seconds, I had to...
>Hit the menu button
>then hit the '+; button once
>then hit the menu button again
>then hit the '-' button
>then hit the menu button one last time

The above brings up the menu, scrolls up off the top of the list to the last item on the list (Factory Reset), selects Factory Reset, selects 'All settings' and resets the monitor.

I don't know if this is a permanent fix, but it just worked for me and mine has been doing this intermittently for the last week.

Give it a try, it's frustrating and will take a few tries, but it can't hurt. 

Posted on Jan 06, 2008


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There are two possibilities, one is bad caps in the power supply, number two is shorted out transistors (P/N c5706/5707) in the inverter circuits. Please open it up and report back what you see so we can guide you further, see example fo failed monitors due to bad caps, lamps, etc:

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Screen goes black after a few seconds.

when the screen goes black shine a flashlight on it. If you see a dim image the back light needs to be replaced. Otherwise check the inverter as that may be causing the problem as well.

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Screen goes black

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If yes the inverter Card/Backlight of the screen is having problem.


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Good picture for 30 seconds then screen goes black with a faint ghost of the image

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Good picture for 30 seconds then screen goes black with a faint ghost of the image

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No picture just comes sound

sounds like the Backlight has failed, if you look closely at the screen you should be able to see the image changing, but as there is no back light there is no luminescense so it will appear black or grey, It is probably the backlight inverter or element that has failed, if this is within warrany organise with them to fix it for free,

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