Question about Canon MX882 All-In-One InkJet Printer

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Plenty of paper in the under carriage tray, but error message continuously appears advising that there is no paper. Removing the tray, I find one sheet of paper partially scrunched up. No paper or other obstacles are observed.

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: wont print

The problem occurs when the paper tray is pushed down too far and 2 flimsy stop tangs on the backside of the tray hinge break off. The one on the left side contacts a microswitch, pushing it forward , signaling the printer tray is open. When the left tang breaks off, there is nothing to press the switch. You can try bending a paper clip in a fashion that hold the switch forward.
OR (the following will probably void your warranty)
Unplug the printer
Pull out the envelope tray on the bottom.
Set the printer on its back
Look just behind the bottom of the tray door from the underside
There are 2 wells on the underside. The front most wells are more square-shaped.
The 2 wells behind the are irregular-shaped. These 2 have the cover release tangs. Take a long, thin #1 flat blade screwdriver and push them outward toward the sides of the printer to release the 2 inside catches.
Next, push the screwdriver into the 2 rectangular release holes on the bottom sides of printer (beneath little arrows) to release the side tangs.
Next, release the rear tangs in similar slots in the back of the printer.
Gently lift up the cover. Lift up the electronic module on the left side.
The output tray wicroswitch is the black one on the bottom of the electronics module fix it in the upper position with either a small zip-tie or good electrical tape (the top one signals that the top cover is open to expose the ink cartridges, leave it alone).
Carefully reassemble the printer, hopefully it will work.
Remember to open the tray when you print as the preventing switch is no longer functional.
Good Luck.

Posted on Nov 05, 2007

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LindaNY
  • 1 Answer

SOURCE: No paper message

I have just posted a very similar problem!!

While I do not have the solution to our problem, I discovered another paper try below where the printed paper comes out.

Close the door to block where the paper would come out if it successfully printed, and look below that, you will find that you can pull out another paper tray. Adjust the little plastic paper guides inside, and your printer will use that paper.

Temporary solution, let me know if you figured out how to fix the problem with it rolling the paper through, just reply/post back to this message. Mine was working perfectly yesterday, and just started that grinding noise today. I've only had it for a couple months, too.

Posted on Dec 05, 2007

mohammed387
  • 1952 Answers

SOURCE: Paper Jam on Rear

clean this roller

Posted on Jan 22, 2009

  • 412 Answers

SOURCE: continual paper jam: canon mp830 - error 5100

follow the following:
As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.
Thanks

Posted on Mar 09, 2009

pineworks
  • 4041 Answers

SOURCE: paper jam on canon pixma mp600

Hi You can Try

Error Code 5100
Solution 1:
Clean the timing strip.

Solution 2:
The purge cap (the white sliding mechanism that the print head parks to when it's not in use) may be not lubricated well enough .

Lubricate the sliders with some white grease (don't get it on the small wipers or the black caps); this repair probably require to remove the right panel off of the printer to gain access to the purge mechanism.


All The Best: Pineworks

Posted on Jan 28, 2010

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Message appears "Paper jam".


Paper jams can be true or false. A false paper jam occurs when the error message displays, but no jammed paper is in the product. The following solutions apply to both true and false paper jam errors.

Print a self-test report Use the following steps to print a self-test report.
  1. Load plain white paper in the input tray.
  2. Press Setup , and then press 2 . The Print Report menu displays.
  3. Press 1 to select and print a Self-Test Report
Solution one: Clear the paper jam Step one: Remove loose paper from the tray Remove any loose sheets of paper from the input tray and the output tray.

Step two: Clear the jam from the back of the All-in-One
  1. Figure 2: Remove the rear access doorc01562020.gif
  2. Gently pull any jammed paper out of the rollers inside the product.
  3. Carefully remove any scraps of paper that are still stuck in the product.
  4. Reattach the rear access door. Insert the two posts on the right side of the door into the holes on the product, and then push the door in until it snaps into place.
  5. Reconnect the power cord to the back of the product, and then press the Power button (c01602202.gif ) to turn on the product.
Step three: Clear the jam from the front of the All-in-One Follow these steps to remove the paper jam from the front of the product.
  1. Without opening the cartridge access door, check the tray for jammed paper that you cannot remove from the back.
  2. If you see jammed paper, gently pull it out.
Step four: Print a self-test report
  • If the issue persists , continue with the next solution.
Solution two: Make sure that the carriage can move freely Follow these steps to make sure that the carriage can move freely. Step one: Check the paper path
  1. Check for any paper or object that might be stopping the carriage. Figure 4: Example of paper stuck in cartridge access areac01950807.gif
  2. Remove any paper or objects you find.
  3. Reach inside the product, and then manually move the carriage.
    • If the carriage is stuck on the right side , move the carriage to the left side of the product.
    • If the carriage is stuck on the left side , move the carriage to the right side of the product.
    • If the carriage is stuck in the middle , move the carriage to the right.
  4. Remove any paper or obstructions found.
  5. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left, and then to the righ
Step two: Print a self-test report
  • If the issue persists , continue with the next solution.
  • If the self-test report does not print , continue with the next solution.
Solution three: Clean the rollers and the rear access door Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Follow these steps to clean the paper feed rollers inside the product. Step one: Clean the rollers
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the power cord from the back of the product.
  3. Press in the tab on the left side of the rear access door, and then pull the door away from the product to remove it. Figure 6: Remove the rear access doorc01562020.gif
  4. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.
  5. Press the cloth against the rollers and rotate them upwards with your fingers. Apply a moderate amount of pressure to remove any dust or dirt buildup. Figure 7: Rotate the paper feed rollersc00212278.jpg
  6. Make sure that the paper feed rollers on the rear access door are clean, free of paper bits, and rotate freely.
  7. Clean the surface and the rollers of the rear access door the same way you cleaned the large rollers inside the product.
  8. Replace the rear access door. Insert the two posts on the right of the door into the holes on the product, and then push the door in until it snaps into place.
Solution four: Service the product

Aug 08, 2011 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

I keep getting a carriage jam error message. There doesn't appear to be a jam, but I am unable to clear the message and print anything. Also the display screen reads original loaded. No idea what this...


Check the location of the ink carriage. If a piece of paper gets wadded up under this or something else is obstucting it you will see this error.

The original loaded message comes up when a sheet of paper is in the scanner tray.

Apr 01, 2011 | HP Officejet 7210 All-In-One InkJet...

1 Answer

The printer shows an error message of "lower the


  1. lift the paper exit tray
mabroukmedal_53.jpg
2. lower the paper exit tray again 3. press the select button 4. Resend your print job to continue.

Dec 27, 2010 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Error remove and check color cartridge this message keeps appearing even after removing and replacing cartridge


Use the following steps to make sure the carriage can move freely.
  1. With the product turned on, open the cartridge access door. The carriage might try to move into the access area. Allow it to move to that position.
  2. Without turning off the product, disconnect the power cord from the back of the product to reset the print mechanism and allow the moving of parts by hand. WARNING: The following steps require you to move parts by hand. There is a risk of electrical shock if the power cord in not unplugged.
  3. Disconnect the power cord from the wall outlet.
  4. Look in through the cartridge access door or the output paper tray to make sure the cartridges are secure in the carriage and have not come loose.
  5. Check for any obstructions under or around the carriage that are preventing it from moving.
  6. Make sure the carriage can move freely across the width of the product by firmly pushing the carriage to the left, and then to the right.
  7. Clear any obstructions. You might have to reach through the output paper tray to access the carriage.
  8. Close the cartridge access door, and then reconnect the power cord to the back of the product and wall outlet.
  9. Press the power button (c00636182.gif ) to turn on the product, make sure that there is paper loaded in the product, and then try to print a document.

also u can try
Step one: Download the update

  1. Make sure that the product is turned on and connected to the computer.
  2. Hold down the Shift key and click here to open the Software and driver download page in another window.
  3. Under Locate your product to get support , type the product model and then click Next .
  4. If necessary, click the product number under Select your product from the list below .
  5. Under Select your operating system , click the appropriate operating system.
  6. On the Software and driver download page, in the Update section, click Resolves certain print cartridge rejection and scanner failure error messages .
Step two: Install the update
  1. Follow the on-screen instructions to install the update.
  2. If a device update error screen or another error screen appears, restart the computer and try to install the update again. The update might fail if it has already been applied.
  3. After installing the update, make sure that the product is turned on and loaded with paper.
  4. Try to print a document.





Nov 16, 2010 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

I have a Epson stylus CX9400fax a piece of paper is jammed way inside the machine, I can't even see it to try and get it out! I've tried turing the machine on/off numerous time (still not expelling the...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

Jun 02, 2010 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Stylus CX9400 Photo Printer: paper jammed inside printer...


If paper is jammed, a Paper jam message will appear on the control panel display.

Follow these steps to clear the jam:

  1. Gently pull any jammed paper out of the output tray or sheet feeder.

  2. If the paper is stuck inside, turn off the Epson Stylus CX.

  3. Open the scanner, remove the jammed paper and torn pieces, close the scanner, and turn the Epson Stylus CX back on.

    alert_note.gif Note: Be sure to check the far left of the carriage area when checking for jammed paper. Paper that is jammed there may be hidden from view.
If paper jams inside the Automatic Document Feeder, clear the jam as follows:

  1. Open the Automatic Document Feeder cover and remove any jammed paper.

    pm_paperload_215_er.gif

  2. If necessary, lift the document cover and remove any paper that has jammed inside.

    pm_paperload_216_er.gif

  3. Press OK to clear any messages on the display screen.

May 18, 2010 | Epson Stylus CX9400 Photo Printer

2 Answers

Brother MFC-6490CW printer error unable to print 36


Any of the 30 series errors say that the carriage is not free to move from side to side across the paper. You need to look close on each side of the machine where the carriage travels to see if there's a paper scrap stopping it. Also the encoder strip could be out of the slot in the carriage assembly. If all is OK you need a shop repair to determine if the logic or carriage pcb's are OK.

Feb 09, 2010 | Brother MFC 6490CW InkJet Printer

2 Answers

Error message carriage jam and/or paper jam


Often a carriage jam is caused by a paper jam. If you're getting a carriage jam message and a paper jam message, this video should help.
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Nov 21, 2009 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

Print cartridge carriage is stalled


Hi,
There are a few steps to follow to check the Printer.

Step one: Turn the All-in-One off and on again
  1. Press the On button to turn the product off.
  2. Press the On button again to turn the product on.
If the error message is not resolved, continue to the next step. Step two: Clear any paper jam Follow these instructions to clear a paper jam. CAUTION:
All paper jams must be removed from the back of the product through the rear access door. Pulling the paper from the front of the product rotates the paper feed roller in the wrong direction and can damage the product.
  1. Turn off the product and unplug the power cord.
  2. Turn the product around to access the back of the product.
  3. Open the rear access door:
    1. Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
    2. As the door shifts to the right, pull the door out slightly to release.
    3. When the door is released, gently remove the door by sliding the door out and to the left.
    1. From the rear access opening, gently pull the jammed paper out of the rollers.
    NOTE: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If all the pieces of paper are not removed from the product, more paper jams are likely to occur.
    1. Replace the rear access door:
    2. Insert the two posts on the right of the door into the holes on the right side of the opening.
    3. Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
    4. As the door shifts to the right, push in the left side of the door to lock it into position.
    5. Reconnect the power cord and turn the product on.
    Step three: Make sure that the print carriage can move freely Follow these instructions to make sure the print carriage can move freely.
    1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
    2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
    3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
    4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You may have to reach through the output paper tray to access the print carriage.
    5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
    6. Press the On button to turn on the product.
    If the error message is not resolved, continue to the next step. Step four: Remove the print cartridges Improper placement or installation of the print cartridges can cause a carriage stall error condition. Follow these instructions to remove the print cartridges.
    1. Make sure the printer is turned on.
    2. Open the print cartridge access door, and then wait until the print carriage is idle and silent.
    Press down lightly on the end of each print cartridge to release it.
    • The tri-color print cartridge is on the left.
    • The black or photo print cartridge is on the right.
    Slide both cartridges out and place them on a clean sheet of paper. CAUTION: Do not touch the ink nozzles or copper-colored contacts. Touching these parts could result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.

    1. Disconnect the power cord.
    2. Move the carriage all the way to the left with your hand.
    3. Close the print cartridge access door.
    4. Reconnect the power cord.
    5. Turn the product on, if necessary.
    6. If the error message is resolved, the placement of the print cartridges caused the problem. Complete Step five: Reinstall the print cartridges. There is no need to complete any steps after Step five.
    If the error message is not resolved, complete Step five: Reinstall the print cartridges, and then continue with the subsequent steps. Step five: Reinstall the print cartridges step 6, Partial reset Follow these instructions to perform a partial reset of the product.
    1. Turn the product off by pressing the On button.
    2. Unplug the power cord from the back of the product.
    3. Plug the power cord back into the product.
    4. Turn the product on by pressing the On button
    1. Load letter, A4, or legal unused plain white paper into the paper tray.
    2. Press the Setup button until Print Report appears, and then press the OK button. Self-Test Report appears on the control panel display.
    3. Press the OK button. The product prints a self-test report.
    Hopefully fixing the problem for you
    Regards
    Richard.

    Apr 26, 2009 | HP PSC 1610 All-In-One InkJet Printer

    2 Answers

    Hp psc 1610 all in one


    Step one: Turn the All-in-One off and on again
    Press the On button ( ) to turn the product off.
    Press the On button ( ) again to turn the product on.
    If the error message is not resolved, continue to the next step.
    Step two: Clear any paper jam
    Follow these instructions to clear a paper jam.
    CAUTION: All paper jams must be removed from the back of the product through the rear access door. Pulling the paper from the front of the product rotates the paper feed roller in the wrong direction and can damage the product.
    Turn off the product and unplug the power cord.
    Turn the product around to access the back of the product.
    Open the rear access door:
    Locate the tab on the left side of the door and press it toward the right. The door will shift slightly to the right.
    As the door shifts to the right, pull the door out slightly to release.
    When the door is released, gently remove the door by sliding the door out and to the left.
    Figure 1: Open the rear access door
    From the rear access opening, gently pull the jammed paper out of the rollers.
    NOTE: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If all the pieces of paper are not removed from the product, more paper jams are likely to occur.
    Replace the rear access door:
    Insert the two posts on the right of the door into the holes on the right side of the opening.
    Press the tab on the left side of the door toward the right. The door will shift slightly to the right.
    As the door shifts to the right, push in the left side of the door to lock it into position.
    Reconnect the power cord and turn the product on.
    If the error message is not resolved, continue to the next step.
    Step three: Make sure that the print carriage can move freely
    Follow these instructions to make sure the print carriage can move freely.
    With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
    Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
    Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
    Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
    You may have to reach through the output paper tray to access the print carriage.
    Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
    Press the On button to turn on the product.
    If the error message is not resolved, continue to the next step.
    Step four: Remove the print cartridges
    Improper placement or installation of the print cartridges can cause a carriage stall error condition. Follow these instructions to remove the print cartridges.
    Make sure the printer is turned on.
    Open the print cartridge access door, and then wait until the print carriage is idle and silent.
    Figure 2: Opening the print cartridge access door
    Press down lightly on the end of each print cartridge to release it.
    The tri-color print cartridge is on the left.
    The black or photo print cartridge is on the right.
    Figure 3: Removing the tri-color cartridge
    Slide both cartridges out and place them on a clean sheet of paper.
    CAUTION: Do not touch the ink nozzles or copper-colored contacts. Touching these parts could result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
    Figure 4: Do not touch the copper electrical contacts or the ink nozzles
    Disconnect the power cord.
    Move the carriage all the way to the left with your hand.
    Close the print cartridge access door.
    Reconnect the power cord.
    Turn the product on, if necessary.
    If the error message is resolved, the placement of the print cartridges caused the problem. Complete Step five: Reinstall the print cartridges. There is no need to complete any steps after Step five.
    If the error message is not resolved, complete Step five: Reinstall the print cartridges, and then continue with the subsequent steps.
    Step five: Reinstall the print cartridges
    Follow these instructions to reinstall the print cartridges.
    NOTE: Make sure the cartridges are compatible. Compatible cartridges are listed in the product Users Guide and in the Printer Toolbox software.
    Make sure the product is turned on, and then install the proper print cartridges:
    Hold the print cartridge so that the nozzles are down and the contacts face toward the printer.
    Place the cartridge in front of the correct slot.
    Tri-color cartridges are marked with a triangle and go into the left carriage slot.
    Black cartridges are marked with a square or pentagon and go into the right carriage slot.
    Figure 5: Correct cartridge placement
    Push the cartridge firmly into the slot until it snaps into place.
    Figure 6: Inserting the print cartridges
    Close the print cartridge access door.
    Align the print cartridges.
    Press OK at each of the prompts on the control panel to start print cartridge alignment.
    NOTE: The cartridge alignment might take a few minutes.
    After the page prints, alignment is complete.
    Try the print job again to see if this step resolved the issue.
    If the error message is not resolved, continue to the next step.
    Step six: Make sure the control-panel faceplate is correctly installed
    If the front panel faceplate (overlay) is already installed, and your product has been working for some time, do not attempt to re-install the faceplate. Press firmly on the faceplate to make sure it is fully seated, and then continue to Step seven: Plug the product directly into a wall outlet.
    If the product has not been set up before, follow these instructions to make sure the front panel faceplate is correctly installed.
    Position the control panel faceplate above the product.
    Figure 7: Positioning faceplate
    Press down firmly on all edges of the faceplate to secure it.
    Figure 8: Pressing down firmly
    Try the print job again to see if this step resolved the issue.
    If the error message is not resolved, continue to the next step.
    Step seven: Plug the All-in-One directly into a wall outlet
    Follow these instructions to make sure that the product is properly connected to a suitable power source.
    Make sure that the computer and the product have a three-prong power plug.
    Unplug the power cable from the back of the product.
    Unplug the product cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
    Plug the power cable into the back of the product.
    Try the print job again to see if this step resolved the issue.
    If the error message is resolved, you do not need to continue with the rest of the instructions on this page.
    NOTE: If the product prints when plugged directly into a wall outlet while unplugged from any power strips or surge suppressors, the power strip or surge suppressor may not be allowing sufficient voltage to reach the product.
    If the error message is not resolved, continue to the next step.
    Step eight: Perform a partial reset
    Follow these instructions to perform a partial reset of the product.
    Turn the product off by pressing the On ( ) button.
    Unplug the power cord from the back of the product.
    Plug the power cord back into the product.
    Turn the product on by pressing the On ( ) button.
    If the error message is not resolved, continue to the next step.
    Step nine: Print a self-test page
    Follow these instructions to print a self-test page.
    Load letter, A4, or legal unused plain white paper into the paper tray.
    Press the Setup ( ) button until Print Report appears, and then press the OK button. Self-Test Report appears on the control panel display.
    Press the OK button.
    The product prints a self-test report.
    If the error message is not resolved, continue to the next step.
    Step ten: Service the All-in-One
    If you have completed all the steps listed above and are still experiencing a problem, service the product.

    Aug 05, 2008 | HP PSC 1610 All-In-One InkJet Printer

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