Question about Arris SURFboard Gateway SBG6580 DOCSIS 3.0 Wireless Cable Modem

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Roku player doesn't detect wireless signal from Motorola SBG6580

Primary network is enabled

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Roku will not find my network


Try moving your Roku closer to your wireless router for a better signal.( Try scanning for networks again with your Roku, through the wireless settings window) If your wireless router is set to hidden mode, you will need to login to your router, and temporarily change it's mode to visible while connecting your Roku device. Once you've connected successfully, you can change the router back to hidden mode.

Nov 28, 2014 | Roku 2 XD Streaming Player 1080p (3050R

1 Answer

My Roku will not connect to the wireless Internet what's the problem


At what stage is there an issue? Does it fail to detect signals? Does it detect signals but refuse to connect? Does it appear to connect but you still cannot use wifi enabled features?

Mar 18, 2014 | Televison & Video

1 Answer

Ican not get signal from my roku


**You can skip this if your Roku player is wired to your router with an Ethernet cable.

If you are connected using wireless networking, check that the signal strength is at least "good".

To check your wireless signal:

1. From the Home screen, go to Settings>network and see what is displayed for "Signal strength"

2. If it is "good" or "excellent" you should be all set

3. If it is "fair" or "poor", follow the next steps

4. Move the placement of your Roku player and/or your wireless router to improve the signal quality

- The Roku player should not be recessed within a media cabinet, instead it should exposed in the open if possible
- Try changing the direction the Roku player faces, you may have to experiment with various spots for optimal signal

5. Run repeat guided setup and note the dark bands above your wireless router name. This gives a visual indication of the signal quality.

If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/wireless-router-support/

Dec 18, 2012 | Computers & Internet

1 Answer

I have a Motorola SURFboard Gateway SBG6580 modem. I want to use the wireless for my DS lite but it says that I need an WEP key, but I don't know how to enable it. Help!


Your wireless is set up with a password. You need to get that password before you can connect any more devices. From a computer that can connect to the internet go to 192.168.0.1. Then type admin for the username and motorola for the password. I believe from there you click Wireless then click Primary Network. You should see your wireless network name and password from there. I'm getting this from the modems manual here: http://www.midcocomm.com/_files/files/SBG6580.pdf

Oct 16, 2012 | Arris SURFboard® SB5101 Cable Modem

1 Answer

I just installed a Motorola SBG6580. I have it connected via Ethernet to my desktop (MS XP) and via wireless to one of my laptops (MS Vista). Both work well. However, I have been unable to connect my...


Try changing the authentication type to WEP/WPA/WPA etc. Might be your XP laptop doesn't support current authentication type. Thanks for joining us. Have a nice day.

Feb 24, 2011 | Arris SURFboard Gateway SBG6580 DOCSIS 3.0...

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