Question about Arris SURFboard Gateway SBG6580 DOCSIS 3.0 Wireless Cable Modem

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Roku player doesn't detect wireless signal from Motorola SBG6580

Primary network is enabled

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Roku will not find my network


Try moving your Roku closer to your wireless router for a better signal.( Try scanning for networks again with your Roku, through the wireless settings window) If your wireless router is set to hidden mode, you will need to login to your router, and temporarily change it's mode to visible while connecting your Roku device. Once you've connected successfully, you can change the router back to hidden mode.

Nov 28, 2014 | Roku 2 XD Streaming Player 1080p (3050R

1 Answer

How can I enter password in roku 3 I don't know how it connect and not work


I have created this document that will step you through the setup and also enter your password for your network. Hope this helps you.

Follow these steps to setup your Roku player 1. Connect to your TV
  • Use a HDMI cable. Connect one end to the HDMI port of the Roku player, and the other end to an available HDMI input on your TV.
  • Make note of the TV input used.
2. Power up key components
  • Open the battery compartment and carefully insert the provided batteries into the slots, following the correct battery orientation.
  • Power up the Roku player by connecting the provided power adapter to the Roku player and to an available wall outlet.
  • Turn on your TV and select the correct TV input.
3. Connect to your network
  • If you are using a wireless network, select "Wireless" as your network connection:
  • Select your network from the list of available networks.
  • Enter your wireless network password when prompted. (Note: passwords are case-sensitive)
  • If you are using an Ethernet wired connection, select "Wired (Ethernet)" as your network connection.
4. Complete guided setup
  • Get the latest software
  • Your Roku player will let you know if there is a software update available, and will restart after the update
    is complete.
  • Link your Roku player from any Internet browser
  • A link code should be displayed on the TV screen after restart
  • Using an Internet browser, follow the instructions to link your Roku player to a new or an existing Roku account.
Help for common setup mistakes and solutions
Symptom
Possible causes
Try these!
I don't see any picture on the TV
TV is OFF
Cable loose
Roku is OFF
Wrong TV input
Ensure TV is ON (it's more common than you think)
Check all connectors are snugly in place
Check power adapter is snugly connected, and wall outlet is working
Select the correct TV input
I can not connect to wireless network
Weak wireless signal
Wrong wireless name
Wrong wireless password Wireless name hidden
Move Roku player location (even a few inches may help)
Ensure correct network name selected
Ensure correct password entered
SSID can be hidden, use "Add Network" from wireless network screen
My remote does not work
Not in line of site
Batteries weak
Get closer and ensure there are no obstacles between your remote and the Roku player
Try a fresh set of batteries
Resolving wireless connectivity
If your Roku player isn't connecting to your wireless network, try the following:
Description
Do this
Tips
Repeat guided setup • •

Go to Settings>Network>Wireless•
If "Update connection" is available, select it to refresh your connection

If not, just select your wireless network from the list, enter your wireless password when prompted
If you were previously and just lost connection, you may not need to enter your password again
Passwords are case-sensitive
Restart the Roku player and • your wireless network
• • •



Unplug the power connector from • the back of the Roku player
Unplug the power connector from the back of your wireless router
Unplug the power connector from the back of your modem
Plug the power connector back into modem (wait a couple of minutes for it to fully boot)
Plug the power connector back into the wireless router (wait a couple of minutes for it to fully boot)
Plug the power connector back into your Roku player, and wait for the image on your TV
Follow repeat guided instructions above
Your wireless router and modem may be combined as one device
Factory reset the Roku player

From the Roku home screen, sele•ct Settings>Factory reset and follow the instructions
Note: You can also reset the Roku• player using the reset button. Find the reset button on your Roku player, press and hold for 15-20 seconds ( the front LED will rapidly blink a few times)
Factory reset should be used as the last resort, if all other steps failed to recover functionality
After a reset, you will need to relink your Roku player to your Roku account, and setup subscribed channels with username and password, if applicable

If you forgot your password, you can recover it here at this URL:
Forgot Password

A new password will be sent to the email account listed in your account. If you do not see the email, be sure to check your spam filter.

Sep 12, 2014 | Computers & Internet

1 Answer

Ican not get signal from my roku


**You can skip this if your Roku player is wired to your router with an Ethernet cable.

If you are connected using wireless networking, check that the signal strength is at least "good".

To check your wireless signal:

1. From the Home screen, go to Settings>network and see what is displayed for "Signal strength"

2. If it is "good" or "excellent" you should be all set

3. If it is "fair" or "poor", follow the next steps

4. Move the placement of your Roku player and/or your wireless router to improve the signal quality

- The Roku player should not be recessed within a media cabinet, instead it should exposed in the open if possible
- Try changing the direction the Roku player faces, you may have to experiment with various spots for optimal signal

5. Run repeat guided setup and note the dark bands above your wireless router name. This gives a visual indication of the signal quality.

If you need any kind of technical assistance you can contact support cell at http://www.vtechsquad.com/wireless-router-support/

Dec 18, 2012 | Computers & Internet

1 Answer

I have a Motorola SURFboard Gateway SBG6580 modem. I want to use the wireless for my DS lite but it says that I need an WEP key, but I don't know how to enable it. Help!


Your wireless is set up with a password. You need to get that password before you can connect any more devices. From a computer that can connect to the internet go to 192.168.0.1. Then type admin for the username and motorola for the password. I believe from there you click Wireless then click Primary Network. You should see your wireless network name and password from there. I'm getting this from the modems manual here: http://www.midcocomm.com/_files/files/SBG6580.pdf

Oct 16, 2012 | Arris SURFboard® SB5101 Cable Modem

1 Answer

I just installed a Motorola SBG6580. I have it connected via Ethernet to my desktop (MS XP) and via wireless to one of my laptops (MS Vista). Both work well. However, I have been unable to connect my...


Try changing the authentication type to WEP/WPA/WPA etc. Might be your XP laptop doesn't support current authentication type. Thanks for joining us. Have a nice day.

Feb 24, 2011 | Arris SURFboard Gateway SBG6580 DOCSIS 3.0...

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