Question about Krups Nespresso U Xn250a40 Coffee Machine
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: dolce gusto
Hi. I work at Nestle on the brand and it sounds like either a fuse issue or a clogged needle. Please call our consumer services number at 1-800-746-3391 for assistance. They are open Mon-Fri 8am to 8pm EST.
Posted on Jun 21, 2010
I have a dolce gusto and i am unable to remove the coffee capsule. It seems stuck, as does the lever that punctures the capsule. If the valve lever is moved right or left nothing comes out. Please can you help?
Posted on Jul 09, 2011
I had a similar problem, and it was down to high pressure remaining in the machine preventing the lever from releasing. You can test this by pressing the capsule in the machine (which will be much more solid than normal).
To fix, all you need to do is make a hole in the stuck capsule. I did this by drilling a small hole in the side of the capsule.
That releases the pressure (and a little spurt of coffee!), and the lever will release.
Posted on Apr 21, 2012
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