Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Document feeder jam?

Although documents feed successfully on my end, only the first page is being transmitted to fax recipients and I get a message that the transmission failed due to a jam.

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So when you copy via docfeeder, everything comes out fine?

Look around where the paper exits the docfeeder...there should be some kind of black plastic flapping piece...the paper pushes it up as it goes through the machine.  If this is stuck up, the docfeeder might think that the paper is stuck inside the feeder.

Posted on Oct 27, 2007

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Posted on Jan 02, 2017

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HOW TO FAX


  1. Make sure the fax machine is plugged into a power source and also plugged into a working phone jack.
  2. Turn the fax machine on.
  3. Obtain the fax number of the destination fax machine.
  4. Gather the documents you want to send and put them in the order you want them to be received.
  5. Fill out a separate piece of paper called a coversheet with the recipient's name, fax number/phone number, your name, your phone number, a short message and number of pages (including coversheet).
  6. Lay the documents face-up in the fax machine feeder tray with the coversheet on top
  7. Dial the recipient's fax number - put 9 before the number and area code
  8. Press the "fax" or "send" button, depending on the particular fax machine model

Nov 17, 2014 | Office Equipment & Supplies

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When sending a fax the pages do not go through the feeder until the connection with the recipient is made. Once made it pulls the papers one by one. It will not store and send. This was working fine up...


fax memory switched on documents held until other machine answers then transmits page by page fuction parameters of fax side of machine fuction 7 then 4 switch memory to on . the only other way the machine will send like this is by a manual dial when the hook button is pressed then the number put in the documents are held until the user is prompeted to press the start key

Oct 28, 2011 | Panasonic DP-8020E Black and White Copier

2 Answers

Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Apr 02, 2011 | Canon Office Equipment & Supplies

1 Answer

HOW TO SEND A FAX


You can send a fax in a variety of ways. Using the control panel, you can send a black and white or color fax. You can also send a fax manually from an attached phone. This allows you to speak with the recipient before sending the fax.
To send a basic fax (single- or multiple-page black-and-white fax) by using the control panel.These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing. NOTE: If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes. TIP: You can also send a fax manually from a phone or by using monitor dialing.
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed.TIP: To add a pause in the fax number you are entering, press Redial/Pause, or press the Symbols (*) button repeatedly, until a dash (-) appears on the display. 3. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, it sends the document to the number you entered. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure your original is loaded print-side down on the glass, and then select Yes.TIP: If the recipient reports issues with the quality of the fax you sent, you can try changing the resolution or contrast of your fax.

Send a fax manually from a phone You can send a fax from a telephone on the same phone line if you prefer to use the keypad on your phone, instead of the keypad on the control panel of the device. You can do this by plugging in a phone into the 2-EXT port on the back of the device. When you send a fax manually, you can hear the dial tones, telephone prompts, or other sounds through the handset on your telephone. This makes it easy for you to use a calling card to send your fax. Depending on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call. If a person answers the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine.
1. Load your originals. NOTE: This feature is not supported if you load your originals on the glass. You must load your originals in the document feeder tray. 2. Dial the number by using the keypad on the phone that is connected to the device. NOTE: Do not use the keypad on the control panel of the device when manually sending a fax. You must use the keypad on your phone to dial the recipient's number. 3. If the recipient answers the telephone, you can engage in a conversation before sending your fax. NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to transmit the fax. 4. When you are ready to send the fax, press START FAX Black or START FAX Color. NOTE: If prompted, select Send Fax, and then press START FAX Black or START FAX Color again. If you were speaking with the recipient before sending the fax, inform the recipient that they should press Start on their fax machine after they hear fax tones.
The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete.

Send a fax using monitor dialing Monitor dialing allows you to dial a number from the control panel as you would dial a regular telephone. When you send a fax using monitor dialing, you can hear the dial tones, telephone prompts, or other sounds through the speakers on the device. This enables you to respond to prompts while dialing, as well as control the pace of your dialing. TIP: If you do not enter your calling card PIN fast enough, the device might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry to store the PIN for your calling card. NOTE: Make sure the volume is turned on, or you will not hear a dial tone. To send a fax using monitor dialing from the control panel
1. Load your originals. NOTE: If you are sending a multiple-page fax, you must load the originals print-side up in the document feeder tray. You cannot fax a multiple-page document from the glass. 2. Press START FAX Black or START FAX Color. • If the device detects an original loaded in the automatic document feeder, you will hear a dial tone. • If the device does not detect an original loaded in the automatic document feeder, the Fax from glass? prompt appears. Make sure that your original is loaded on the glass, and then select Yes. 3. When you hear the dial tone, enter the number by using the keypad on the control panel. 4. Follow any prompts that might occur. TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial, when prompted to enter your PIN, press Speed Dial or a one-touch speed dial button to select the speed dial entry where you have your PIN stored. Your fax is sent when the receiving fax machine answers.

Apr 01, 2011 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

My fax is having a problem feeding pages through the document feeder, it doesn't always grad the page, and if it doesn't get it, it acts like it has a paper jam, what is causing this?


Open the document feeder. Inside you will find a grey feed roller. Cleaning this roller with a cloth dampened with water will help with these paper jams in the document feeder.

Sep 29, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Why I sent one page but the recipient received many pages?


Try making a local copy, if the same thing happens then your auto document feeder is not registering the edge of the document. Check the document end sensors for dirt or sticking 'on'.

Jun 18, 2010 | Sharp UX CC500 Plain Paper Thermal...

1 Answer

''Document Jammed'' error message


Open the document feeder and look for a switch actuator stuck in the down position.

Nov 19, 2008 | Panasonic KX-FL511 Plain Paper Laser Fax

1 Answer

Scanning / faxing problem


you will need to replace the adf assembly or the portion of adf roller which was dameged.

typically one should open th ecover and take out the jam inth direction of papermovement only


happy faxing

omnipresent

Oct 17, 2007 | Samsung SCX-4216F All-In-One Laser Printer

1 Answer

The document feeder keeps trying to feed


You have a bad Document transfer sensor. Sensor is located under the doc. transfer roller.

Nov 15, 2006 | Sharp FO 6600 Plain Paper Laser Fax

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