Question about Bose 3·2·1 II System
My system has always worked well but now the radio doesn't work. The antenna is plugged in but it's all staticky.
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: Bose 321 won't turn on
I'm amazed at the range of comments regarding this system; they range from unbridled enthusiasm to some **** words.
Before I try to help, if I am not familiar with a specific model but have a clue to what the nature of the problem might be, I research the item to see if I find some support for my suspicion.
You might keep tabs on some comments I found relating to a possible class-action lawsuit due to the array of problems that have appeared with this system.
This link will give you a sample of them:
Posted on Oct 17, 2008
if will not read a laser lens cleaning disc , then it will need to be opened up and the laser lens will need to be cleaned manually with the cleaning solution and a cotton tip , but do it easy and dry the lens with the cotton tip
if that don't do it then the laser mechanism will need replacing
Posted on Nov 27, 2008
Replace the batteries from the remote control. Press and hold the TV button on remote for 5 seconds. If the red light shines bright, your remote is OK since it is showing it's programmable side. If unit still won't go on using the remote, reboot the whole system by unplugging the power cord and other wire from the Subwoofer. Wait one minute, then replug all and see if the system displays BOSE 321 in front when re-connected. If so, try the remote and if that doesn't work, your dead, the Infra red communication device from the unit to the remote is busted inside the unit and needs to be returned to the company like mine!!!!!
Posted on Dec 15, 2009
Well, it seems that this may be a common issue with this BOSE unit. My 321 GSIII was working fine as well for about a week. After a full frustrating day of switching, disconnecting, reconnecting cables and resetting the unit and TV several times, I was forced to call the BOSE Technical. They tried to help with the situation over the phone by directing me to do just about everything I did before I ever called them. After about an hour of their unsuccessful help, they left me in saying that I will now have to run Composite cables because my TV will not connect for some reason through HDMI even though it was working for a short time. AHHHHH...I custom prepared the walls in my new office to accommodate non-exposed cables and wires and now BOSE is saying to expose Composite cables. Tomorrow, I am going to connect the Composite cables to confirm if the 321 will now work that way (for curiousty). I will then call BOSE back and demand a replacement unit. I will keep all in the loop with my progress of this situation.
Posted on Feb 13, 2010
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