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Motorola T5422 both turn on but only one will recieve signal, the other one sometimes picks up but dies very quickly... changed the batteries but still the same issue

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6ya6ya
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Posted on Jan 02, 2017

ginko
  • 19396 Answers

SOURCE: cannot send or recieve messages

Hi.

Try first using a different SIM card. A defective SIM card may cause the troubles. Choose a compatible SIM card if the phone is not unlocked.

If problem is not the SIM, try doing a reset from settings menu. I do not think this will fix the problem, but it is a necessary step in troubleshooting.

If that does not work, try doing an hard reset. LG phones usually have a pin hole button at the back. The hard reset is done turning the phone off, then pushing a tip in the hole button while pressing the On button to start the phone at the same time. Such reset will delete all data stored in the phone.

If the model does not have reset button, all you can do is resetting from Settings menu.

If the reset does not help, next step is having the one year warranty validated and getting the phone replaced. The best thing to do if reset does not help is calling the number listed in the phone documentation to get the phone replaced, as any other attempt to repair the problem may affect the warranty.

Posted on Feb 15, 2011

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