Hp C6180 printer will not copy or scan
I have the same printer, and I just re-installed it a few days ago. I had just performed a clean re-installation of my Windows operating system to clear up my slow machine.
Assuming there's basically nothing wrong with your printer, I suggest that you un-install your printer, then download and reinstall the driver software like I did. Print this solution out while your printer is still working, & follow these directions.
First, follow this link to get to the HP software for your printer (Copy & Paste it into your browser's address bar):
Choose the appropriate Operating System for your computer from the drop-down menu.
Click on: Driver-Product installation software
Next, click:"HP Photosmart Full Feature Software and Drivers" link.
Next, Close out the "Your Input is valuable" popup window, should it appear.
Next, click on the link after "File Name:" to begin download. "Save File"
Now you have the most up-to-date drivers for your C6180 for your re-installation!
Now unplug your printer from power and USB connection to your computer.
Go to your Start menu, then Control Panel & select Add or Remove Programs & remove all programs related to your HP.
You should now have your old driver software un-installed. Now run the new Software that you downloaded and saved. It will take about an hour. Do not plug in your printer's power & USB cable until prompted by the installation software! If you select all the options available for installation, I'm confident that you will have included the scanner & Fax functions.
Good luck, Brian!
Feb 11, 2012 |
HP PhotoSmart Office Equipment & Supplies