Question about Lexmark X5495 Printer
Posted by Anonymous on
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Posted on Jan 02, 2017
I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink or toner cartridge?
Please consider the following:
If you are using a refilled (the absolute worst possible choice) or third party cartridges (2nd. Worst possible choice) that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks or toner causing problems with print quality or damaging the physical printhead or photo conductors.
If you are using factory new ink or toner cartridges, then please call the manufacturer’s Technical Support for assistance with the warranty on the cartridges
Posted on Mar 09, 2010
Hi. The cartridges may not be seated properly or just needs cleaning. Remove the cartridges from the printer. Close the cover. Grab a damp paper towel and place it on the table. Set the cartridge on it with the nozzles facing down. Draw about 2-3 lines in one direction to wipe clean the nozzles. Do the same to the other cartridge. Unplug the printer from the power source for about 10-15 seconds before you plug it back in. When the printer's ready, reload the cartridges. Let it print the alignment page. Hope this fixes the problem.
Posted on Mar 19, 2010
1) remove the cartridge and check it is not leaking. If it is, the printhead area on cart will be flooded with ink. Removing couple of ml from cart will stop it leaking.
2) If the cart looks clean (not leaking), stamp the printhead on some folded tissue paper or paper towell. It should leave a solid black stripe about 10mm long on the tissue. If it doesn't, your refill ink hasn't quite reached the printhead. You can blow little air into the breather hole (on top) to prime the printhead. Stop blowing when ink starts leaking at the printhead.
Clean the cartridge up before installing it.
3) If all above is ok and it still doesn't align properly, repeat above steps with the colour cartridge. The printer needs all colours working to perform the alignment process.
good luck with it
Posted on Dec 10, 2010
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