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Dishwasher will not release rinse aid

I have a white film that is getting all over my dishes.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 1462 Answers

SOURCE: Dishwasher leaving a film on dishes

usual cause is rinse agent not being taken. check that level of rinse agent lowers over time

Posted on Apr 20, 2007

  • 276 Answers

SOURCE: Dishes not being rinsed thoroughly in our GE Nautilis Dishwasher

If your dishwasher is cleaning poorly, check these:
Water-inlet valve Most cleaning problems are caused by the dishwasher not getting enough wash water, so the water-inlet valve is often to blame. This valve is usually at the bottom left or right of the dishwasher, behind the lower access panel. It's the device with the main water line from the house, a rubber tube to the dishwasher, and two wires attached to it. 

When a water-inlet valve is defective, you may hear the sound that's usually referred to as "water hammer." If the water-inlet valve is defective, you need to completely replace it. 

Dishwasher Water Inlet Valve Replacement

Be sure to read and understand any instructions that come with the new water inlet valve.

Tools required: 

Adjustable wrench

Multi-Screwdriver 

Pliers 

Step 1. Disconnect the dishwasher from its power source. 

Note: Dishwashers are usually wired directly to the home’s electrical system. To disconnect the power, switch off the circuit breaker or remove the fuse for the electrical circuit the dishwasher is attached to. Try to turn the unit on after disconnecting the power to be sure you were successful. 

CAUTION: If you’re not sure you’ve shut off the power properly, DO NOT CONTINUE. Call a qualified appliance repair technician to complete the repair. 

Step 2. Turn off the water supply to the dishwasher. This is usually underneath the kitchen sink or in the basement or crawlspace near the location of the dishwasher. Pliers may be helpful here. 

Note: If there are no shut-off valves, you must shut the water off at the main water supply valve for your home. 

Step 3. Remove the lower panel(s) of the dishwasher. These are usually held by 2 to 4 screws at the upper and lower corners of the panel(s). 

The inlet valve is usually near the front of the dishwasher. Attached to the valve you’ll see: 2 or 4 wires, the water supply line from the house and the water feed line that goes to the dishwasher. 

Step 4. Remove the household water supply line from the valve. The line is usually secured with a brass compression nut. The water supply line is usually copper or braided stainless steel. 

CAUTION: Water supply line may be hot. 

Step 5. Remove the fitting from the valve the water supply line was attached to. This fitting may be very difficult to remove. It may help to put the valve into a vice in order to remove the fitting. If you cannot remove it, replace it. The fitting is not an appliance part but a plumbing part that is available at most hardware stores.

Step 6. Remove the screws holding the valve to the dishwasher frame. 

Step 7. Label the wires to the valve so you’ll be sure to reattach them correctly. 

Step 8. Remove the wires from the valve. 

Step 9. Remove the clamp on the black rubber water discharge tube and pull the tube off of the valve. 

Step 10. Reinstall the old fitting (or a replacement fitting if necessary) onto the new valve the water supply line was attached to. Use Teflon tape or pipe joint compound as a thread sealant. Make this fitting tight to prevent leaks. Make sure that the fitting points in the same direction as the old one so that the water supply line will meet up with it properly. 

Step 11. Install the new valve in the reverse order of the removal instructions. 

Note: The water supply line is under high pressure. Be sure to tighten the fittings properly. 

Step 12. Turn on the water to the machine, and check for and correct any leaks. 

Step 13. Reinstall the access panel(s). Restore the power to the dishwasher and test. 

Note: You may have to let the dishwasher run a few minutes before it reaches the next water fill cycle. 

Internal filters Every dishwasher has some type of filter to keep large food particles and foreign objects away from the pump assembly:

  • Most modern dishwashers have self-cleaning filters that don't need any routine cleaning.


  • Some have filters in the bottom of the dishwasher that you need to periodically clean. You don't need any tools to remove the filter, and cleaning it is easy. Consult your owner's manual to determine which type you have and its maintenance requirements.


If your filter is clogged, it may be causing the cleaning problem. 

Drain valve Some dishwashers have a valve (or gate) that should open only during draining. If debris lodges in the valve, it can't close properly, so water drains out during the wash cycle. Most dishwashers drain into the garbage disposer. If yours does that, listen for water flowing into the disposer during the wash cycle. If you can hear it then, the drain valve may be clogged.

Spray arms There's a spray arm at the bottom of your dishwasher--it may have a tall spray tube mounted to the center of it. There may also be a spray arm located directly beneath the upper rack of dishes and/or above the upper rack.

If debris is blocking the holes in the spray arms where the water comes out, it could cause cleaning problems. Regularly inspect each of the spray arms and clean out the holes as necessary. 

Water temperature To get the best cleaning results, the water entering your dishwasher needs to be hot enough. Try running the hot water in your kitchen sink for about 30 seconds before starting the dishwasher, to pre-heat it. Also, if your dishwasher lets you select a higher wash or rinse temperature, try that to see if it helps. 

To check the temperature of the hot water that comes from your kitchen faucet use a waterproof thermometer. If the water isn't 120 degrees Fahrenheit, your dishwasher may have trouble getting your dishes clean. You could increase the temperature of the hot water to the whole house--and therefore the dishwasher--by adjusting the hot water heater thermostat.

Warning! To lessen the risk of scalding, don't set the hot water heater temperature higher than 120 degrees Fahrenheit. 

Detergent cup Dishwashers don't perform their best if detergent is introduced only at the beginning of a cycle, so add detergent to both parts of the cup. 

Posted on Nov 19, 2008

  • 188 Answers

SOURCE: Dishes not completely clean or rinsed, and mold

get some dishwasher salts and unscrew the cap at the bottom of the dishwasher empty the filters and run the cycle. fill up the water with dishwasher salts in the white unscrewable cap put about two cup fulls in.there it should work better then. there is also a product called rinse add you can by this from the local supermarket. hope this helps

Posted on Mar 28, 2009

  • 677 Answers

SOURCE: Dishes not clean

go to www.dishwasherfilter.com. they make a filter for this problem. your dishes will look amazing guaranteed!

Posted on Aug 06, 2009

  • 677 Answers

SOURCE: My ge triton xl dishwasher isn't getting are

The problem is hard water. Go to www.dishwasherfilter.com. They have a new product out that solves this problem once and for all. It filters the water entering your dishwasher and removes the hard minerals that cause these spots. Very affordable and guaranteed to leave your dishes looking amazing every time.

Posted on Jan 01, 2010

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My dishwasher is leaving a white film on dishes that i cannot remove. is it the dish washer , detergent ? also how can i remove the white film?


Check if the rinse-aid has not run out or increase the rinse aid setting. Follow instructions in the user manual.

I am assuming you do not need water softeners in your area.

Please rate the solution if helpful otherwise post a comment.

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White film on dishes, glasses and silverware.


white film is actually from the calcium and magnesium found in hard water. your dishwasher is fine. its the water leaving the residue and spots. go to www.dishwasherfilter.com . they have a new product out exactly for this reason. very affordable and works amazing. you will love it.

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I have a white film left on the dishes i've had this dishwasher for about 4 years and this just started


Place a cup of vinegar in top rack corner (upright) and run an empty cycle to clean any build up.
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Run the hot water at the tap before starting the cycle and make sure it's at the recommended temperature (120-140°F).
Good luck!

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Motor and pump replaced still not getting dishes clean


Place a cup of vinegar in top rack corner (upright) and run an empty cycle to clean any build up.
Stop using any rinse-aid (jet-dry etc.), if the detergent you're using already has it included. Too much rinse-aid can create a white film on your dishes. A good way to check for rinse-aid build up is to run your fingers on the inside of the cabinet and check for a white powdery residue on your fingers. You can also run the dishwasher for a couple of minutes and check for excess suds in the water when you open it. Excess suds would indicate a rinse-aid build up.
Run the hot water at the tap before starting the cycle and make sure it's at the recommended temperature (120-140°F).
Good luck!

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