Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
This is the standard Canon code for waste toner feed screw is locked. Most likely someone reset the waste toner counter and the waste toner has backed up in the auger screw. You should first empy the waste toner bottle located on the right side lower right. Remove the two screws and empty the bottle you find. You may even have to remove all the associated covers motors and circuit boards to get to the waste toner system. You will have to either clear out the auger tube, or replace the whole assembly. Check for broken parts, bound up screw, fused toner, etc. I've done this a couple of times and it's not fun. I try to make sure that I empty the bottle at every 1 million copy mark just so this doesn't happen again. Good Luck.
Posted on Sep 17, 2012
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