Question about Dyson DC25 Animal Bagless Upright Vacuum
Posted by Anonymous on
Contact Dyson vacuum cleaners fans heaters accessories spares official site tech support or customer service .I suspect that the AIR motor has gotten hair in it that stops the brush from rotating properly
Posted on Dec 05, 2017
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Posted on Jan 02, 2017
What do you want to reset? Do you mean the motor has stopped working? There is no "reset button". The motor has an automatic cut-out, which will operate if the motor gets too hot and will reset itself when it cools. If the motor will not work when it's cool, then you have an electrical problem which will probably need professional attention.
Posted on Apr 09, 2009
It MAY be a clutch issue. I had a similar problem with my DC07 Animal recently a posted a solution elsewhere on this site, but here's the summary. To reset the clutch on my model, recline the vacuum, turn it on it's side and slowly change the carpet/bare floor knob from one setting to the other about 6 times. This apparently reset the clutch and now it works fine. You may also wish to call DYSON. They're very helpful and walk you through troubleshooting before recommending servicing. Their number is 1-866-693-9766. They'll need your model and serial number (located on bottom of uinit).
Posted on Apr 18, 2009
Hi its Darran at Dyson.
Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.
When you release the machine into the vacuuming position, the brush bar should start to turn again.
If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 22, 2010
Two things you can do.
1- Remove the brush as if you were going to change the drive belt for it.
Clean the brush as best you can and spray some WD40 on the hard rubber/plastic
pieces at both ends of the brush. Rotate the pieces to work the WD40 into the space
between the pieces and the brush axle.
2- If you have one available, as long as the brush is off, change the belt.
This should get your unit back in operation. If you find this solution helpful, I would appreciate a Thumbs Up from you. Thank you. Paul
Posted on Oct 08, 2010
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