The program surething cd labeler won't open on my computer

SureThing CD/DVD Labeler Deluxe DOES. $25 on they website. http://www.surething.com/ST/Category.asp?CatCode=ST4_HOME
and its called LIGHTscribe Technology where it prints on the CD. i could not find the premier edition.
hope this helped da404

When you place the CD, you need to close the CD tray by pressing the button below the CD tray. Click on Start on the screen and go to my computers and see if you are able to see the CD. if you are on the net, we can chat online and i can guide you.

This solution is taken from the HP website.

Follow these steps to print on a CD or DVD.

1. Make sure that the CD/DVD tray is completely closed (completely inserted into the product).
   NOTE: Make sure that the side of the tray that holds the CD/DVD is inserted into the printer first.
2. In HP Photosmart Essential, click the Print tab.
3. Click Printer Settings and then click Advanced to open the printer properties.
4. In the properties, click the Features tab.
5. In Paper Type , select Printable CD 120mm .
6. In Source , select the CD/DVD tray .
7. Save the settings and then again attempt to print on the CD or DVD.

1. Lightscribe needs its own drivers and a labeler like Surething CD Labeler

http://www.lightscribe.com/downloadSection/windows/index.aspx

2. If your HP came with sonic and you installed Nero or something else there is a good chance neither programs will work.

I had the same issues with my lightscribes (2) I thoughtlessly installed Nero without removing the Sonic Digital Media + in my HP the burner no longer worked, I reinstalled both programs after removal. I had to run the Nero Clean Tool first

http://www.nero.com/eng/support-nero7-tools-utilities.html

before the burner would work again.... only with the Sonic though Nero never did anything but mess up my burner, the lightscribe came back after installing the correct drivers, if your lightscribe is very light almost unseeable, then there is a contrast enhancer for the lightscribe
EXTENDED LABEL CONTRAST UTILITY
http://www.lightscribe.com/downloadsection/Windows/index.aspx?id=812

I had a problem with my C5280 installing another copy of itself when I restarted my computer. Check to see that you don't have multiple copies installed and are possibly trying to print to the wrong one.

I finally figured it out. The default DISC LABEL got set to HP TATTO. It should be PRINTABLE CD/DVD STANDARD. The HP Tatto uses the photo paper tray so the printer wants you to close the DVD tray

I think that the CD/DVD printing ability depends on the software that epson bundles with the printer.
I had the EPSON R200 and i could only print CD's from the EPSON PrintCD software.

I have tried to print cd labels on two separate HP C5280 printers, with no luck. Printer keeps giving me an error message, cd/dvd tray is open. Printer just doesn't recognize the cd holder. I have uninstalled and installed the HP driver, spoke to the tech support, followed their instructions on chat, phone and you-tube, wasted so many labels, papers and the ink, complained to HP, all waste of time, money and energy. Please don't buy this product.

The printer is not the issue here...That is a great printer BTW.

The issue is which program are you using when trying to print out these labels? Do you have Microsoft Word, Works, or some simular word processor program installed on your computer?

There are free document templates that have all the settings for printing 2 x 4 labels and others. Here is a link for a 4 x 2 tem-late that would work in any version of Word, SureThing CD Labeler and any program that handle PDFs.

http://www.worldlabel.com/autoconfig/autotemplates.asp?finditemnum=ol125

You can take label printing to the next level by using a program that will read in your address book and print each on one label automatically. You don't spend time trying to type them all in.

If yo have MS word, look under HELP for "mail merge", that wil get you on the right track.

Let me know =)

try and reinstall the sonic program if you have it. it sounds like the computer did not have the sonic software on it when you bought it, so it would have been removed when you restored your computer.