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Trend micro support

When installing micro I didn't press yes to uninstall my advanced system protector now I don't know how to get back to continue installing.

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  • 59 Answers

Try a repair on the software instead

Posted on Mar 21, 2014

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SOURCE: Cannot send gmail since installing Trend. Is that

Eset Nod 32 is one of the best antivirus programs ant work fine with gmail. You shoul try to uninstall Trend and see if it's working.
but if Trend is setup correctly it should work with gmail too.

Posted on Sep 28, 2009

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1 Answer

Cannot remove Trend Micro Internet Security Pro from my computer


Hi
Try installing Revo Uninstaller or any other Uninstaller with a good review and then start your system in safe mode now open Revo-Uninstaller then right click on the software and select Uninstall next follow instructions. once uninstalled install another Antivirus Software and restart the computer normally

hope this helps
Pavan

Sep 08, 2012 | Trend Micro Internet Security Pro for PC...

1 Answer

I love my netbook! I tried to download Microsoft security essentials(free antivirus download.) To do so, I has to uninstall Trend Micro that came with my netbook(bought it 2 weeks ago!) i was unsuccessful...


Assuming that the version of Trend Micro that was pre-installed was the free trial version, you may be better off now and in the long-term by installing a free antivirus program that won't expire.
I usually recommend Avast as a solution for anyone who doesn't need or want to invest in higher performance antivirus and Internet security.
However, if you really want to get that Trend Micro installation back, if you have a CD/DVD for restoring your netbook back to the factory installation, you should be able to use that to revert your netbook to that fresh state (with Trend Micro installed).
I hope this information helps!

Jan 12, 2011 | ASUS Computers & Internet

1 Answer

Unable to remove 2005 trend micro ,error message says type in password,how do delete and perhaps upgrade to the latest version?


Using the PCCTool To uninstall the program using the Support Tool, follow the steps below: 1. Go to the C:\Program Files\Trend Micro\Internet Security 2005\ directory. 2. Double-click on the PCCTool.exe file to start it up. 3. When the Trend Micro PC-cillin Internet Security window appears, go to the [E] Uninstall tab. 4. When you see the confirmation dialog box, click Uninstall. 5. Wait while the program is completely removed from your system.
6. When the uninstallation finishes and you see a dialog box asking you whether you want to restart now or later, click Yes to restart your computer and have the changes take effect immediately or No to restart and have the changes take effect at a later time.

Oct 24, 2010 | Trend Micro PC-cillin Internet Security...

3 Answers

How do I load Windows up so I can uninstall the offending program?


Try rebooting the computer and press F8 at one second intervals before the Windows splash screen shows up and select Safe Mode. If it boots try to uninstall it from there.

May 30, 2009 | Trend Micro PC-cillin Internet Security...

1 Answer

My antivirus protection is not working


Well What I Understan Of Your Problem On The Basis Of That I Would Recommnd That Uninstall Trend <icro From Your System Using A Good Uninstaller Software. Then Clean All The Temp, Prefetch Files And Browsing History. Restart Your System And Then Install The Fresh Copy Of Trend Micro. Here's The Link For Uninstaller Software......> http://www.wugnet.com/shareware/spow.asp?ID=524<---------- Do Make Sure You Use The "" ADVANCED "" Mode To Remove The Trend Micro From Your system...

May 04, 2009 | Trend Micro Internet Security Pro 2008...

2 Answers

Trend Micro PCCillan turned off and won't turn back on


1. go to http://esupport.trendmicro.com/Pages/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx and follow the instructions on how to remove the software.

2. upgrade to 2009 if your computer meets the minimum system requirements. use the same serial number and account information when prompted.

Jan 26, 2009 | Trend Micro "PC-cillin" Internet Security...

1 Answer

Computer going blue


try to press F8 as soon as the pc boots the choose safe mode from which you can make system restore to a date earlier than the day you installed trend micro.

Aug 04, 2008 | Microsoft Windows XP Professional With...

2 Answers

Trend micro internet security 2008


Dear Sir/Madam,

This error will appear if you have installed the 16.05 version of
Trend Micro Internet Security Pro, Trend Micro Internet Security and
Trend Micro AntiVirus plus AntiSpyware 2008 on a computer running
Windows Vista with Service Pack 1 or Window XP with Service Pack 3.


The Trend Micro Personal Firewall and the Unauthorized Changes
Prevention features main components do not work with the new service
packs from Microsoft.


A working version of Trend Micro Internet Security Pro, Trend Micro
Internet Security and Trend Micro AntiVirus plus AntiSpyware 2008 with
Windows Vista SP1 and Windows XP SP3 would be released sometime in
February 2008.


The release would be timed before Microsoft uploads the new service
packs in their automatic update servers for Windows.


To prevent this message from appearing, follow the steps indicated
below:


a.Check the program version of the Trend Micro program installed on
your computer.


b.If you are using version 16.05 and you want to continue using this
latest version of the Trend Micro program, you must uninstall the non-
working service pack from Microsoft.


c. If you do not want to remove the new Microsoft service packs, Trend
Micro suggests that you uninstall the Trend Micro program installed in
your computer and install PC-cillin Internet Security 2007 until the
release of the working version.

Thanks
Good Luck




“Don’t Forget to rate the Solution”


Jun 06, 2008 | Trend Micro PC-cillin Internet Security...

5 Answers

Trend Micro PC-cillin Internet Security 14 loading but never loaded


I had a similar problem and this worked for me
with Trend Micros Internet Security.

You will have to uninstall the program first then reinstall it, otherwise it
will hang and cause problems with your computer.

In order to uninstall it do these steps.
Go to Control Panel > Administrative Tools > System Configuation.
Makes sure you select Selective Startup, and that Load Startup Items is unchecked.
Click OK, and you should be prompted to reboot.

After you reboot and the system is loaded your Virus Software icon will NOT
be in the taskbar trying to load.

Now go into control panel > Programs and Features.
Find the virus program, hightlight and select the uninstall option.
After its done doing that go back into the Control Panel >
Administrative Tools > System Configuration. Select Normal Startup
and hit the OK button.

Reboot again when you see the button prompt.
Now, after the system comes up, reinstall your virus software,

You should be good to go from there.
The process is for Vista, but if your running Windows XP it is very similar.


Apr 14, 2008 | Trend Micro PC-cillin Internet Security...

1 Answer

2008 Trend Micro Internet Security not compatable to Windows Vista SP1 and Windows XP SP3.


I suggest you to use NORTON 360. this product is so cool.

enhanced antivirus
online fraud protection
automated storage and retrieval
clean up and defragmentation

just like a all in one package from symantec.

i can help you with this product if you have problems

Jan 28, 2008 | Trend Micro PC-cillin Internet Security...

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