Question about Xerox DocuMate 510 Document Scanner

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I just installed the driver and it won't scan. I get an error that says " "a problem prevented the document from being scanned. Please try again, or for troubleshooting information, see Help and Suppo

"a problem prevented the document from being scanned. Please try again, or for troubleshooting information, see Help and Support or the information that came with the scanner." I have windows7. I am able to preview documents, and it sounds like it is scanning, but then I get that error.

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  • Expert
  • 99 Answers

Install the driver again but don`t connect the scanner till it required it

Posted on Mar 19, 2016

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6ya6ya
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Posted on Jan 02, 2017

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yalmer
  • 549 Answers

SOURCE: copying duplex documents

Go here for an online document to help you solve this scanning of a duplex document issue.

or type in

http://www.fixya.com/support/p258233-xerox_documate_510_flatbed_scanner/manual-6075

Posted on May 01, 2008

mohanchennai
  • 490 Answers

SOURCE: scan is faded in center of scanned documents

Try cleaning the glass with IPA (Iso propyl alcohol _industrial grade is enough) Dont use any solvent or petrol.

S. Mohan, Chennai, India

Posted on Nov 28, 2008

  • 1 Answer

SOURCE: Scanning legal size documents

Using SCAN feature of Paper Port software - (after clicking SCAN button ... select Define under Options section of the window ... the option to select paper size then exists). With harmony.

Posted on Apr 28, 2009

  • 12 Answers

SOURCE: When scanning color document, blue tone is present as background shade

Have long experince with PixEdit program using Kodaks. PixEdit usually comes around it after a firmware upgrade on the scanner. Not sure about this specific model but at least OK on other models of Kodak.

Posted on Aug 20, 2009

  • 1 Answer

SOURCE: I need to scan both sides of a document. How is

How to fix my Personal Computer when it show blue page , I want to know what cause it is.

Posted on Jul 10, 2010

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Hello!

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The scan failed because of a scanner hardware error. Feeder may be jammed. Please correct the error and scan again."


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''The scan failed because of a scanner hardware error. Feeder may be jammed. Please correct the error and scan again.''

Richard Betambeau,
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May 20, 2008 | Office Equipment & Supplies

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Scanning


Dear Tony
My problem is i have used a printer "Hp psc 1210 all in one" in my old computer under windows XP, the scanner was ok!
Recently I changed a new computer "HP a1730n" it uses Windows Vista and vista suggest use Photo Gallery to scan but can't edit the the scanned text document.
Please give me some help!
bhca1704

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